Assistant Community Manager - Buffalo Run

About Us

At Roundhouse, our mission is simple yet powerful: "Putting humanity into housing." Founded in 2008, we are a rapidly growing developer and manager of diverse real estate projects, now operating in four states with more than 10,000 multifamily units and over $2B of assets under management.


Our core values - Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused - guide how we approach every project and decision.


We challenge the status quo by identifying emerging markets and trends that improve the lives of our residents and deliver strong results to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and cities we inhabit.


Our culture is what makes Roundhouse unique. The qualities we share shape how we support each other and the experience we create for every resident:

• One Team - We put people first, work with humility, and celebrate wins together.
• Self-Starter - We take initiative, own outcomes, and push ideas forward with energy and purpose.
• Forward Thinker - We stay curious, embrace change, and explore better ways to serve our residents and partners.
• Commitment to Excellence - We set high standards, double-check details, and take pride in doing the work right.

If you want to make a positive impact, thrive in a collaborative and fast-moving environment, and join a team that strives to improve every life we touch, we want to meet you.


About the Role

Compensation: $25- $27 an hour + Quarterly bonus potential + Commissions

(Final compensation will be determined based on experience, skills, and qualifications.)


Employee Housing: Potential eligibility for a 50% housing discount for small one bedroom apartment after 90 days


Schedule: Monday-Friday 9am-6pm, with occasional Saturday coverage.


The Assistant Community Manager will be responsible for supporting the Community Manager in all aspects of property management, including leasing, rent collection, maintenance coordination, resident relations, and financial reporting.

Key Responsibilities

• Collect and process rent payments, track resident accounts, issue late notices and assist with collections/write-offs.
• Coordinate move-ins/outs, including inspections, documentation, and processing deposit accounting.
• Respond promptly and professionally to resident inquiries, concerns, and complaints.
• Oversee maintenance requests and ensure timely completion of work orders.
• Manage lease renewals, violations, and notices in compliance with policies.
• Support marketing efforts and community outreach to drive occupancy.
• Assist with leasing conduct tours, process applications, and prepare lease agreements.
• Maintain accurate records in CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy reporting, delinquency tracking, and monthly/annual reporting.
• Monitor and achieve community goals, including renewals, occupancy, turn times, and maintaining at least a 35% rental closing ratio.
• Support resident retention efforts, which may include organizing or executing occasional resident events or initiatives.
• Demonstrate teamwork, professionalism, and a commitment to excellence.
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.
• Ensure compliance with Fair Housing laws, safety procedures, and company policies.
• Always represent the company professionally and positively.

Requirements

Qualifications

Required

• High school diploma or GED required.
• Minimum one year bookkeeping, accounting, financial or related experience.
• Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook and Teams.
• Knowledge of applicable laws and regulations related to property management.
• Customer service oriented and passion for property management.
• Strong desire to lead in your role and the local community.
• Excellent communication and interpersonal skills.

Preferred

• Minimum two years of sales experience.
• Minimum one year of experience in onsite multi-family housing.?
• Experience with property management software (Yardi Voyager, RentCafe, Appwork, and CRM).
• Compensation, Benefits and Employee Perks
• This is a full-time position with competitive pay, comprehensive benefits, and unique perks designed to support our team's well-being, growth, and sense of community.

Health & Wellness

• Medical, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend

Financial Security

• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability coverage options

Lifestyle & Culture

• Paid time off (PTO) and 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program

Recognition & Growth

• Professional development support
• Peer recognition program
• Years of service awards
• Infinite possibilities program

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experience to apply.


Salary Description


$25 - $27 an hour