Software Developer Lead

Overview The City of Charlotte is seeking a highly skilled Software Lead to guide the design, development, modernization, and delivery of critical applications that support city operations and public services. This role provides technical leadership across web, mobile, integration, and cloud platforms; partners with business units to shape solutions; and ensures high-quality, secure, accessible, and reliable software for employees, residents, and community stakeholders. The ideal candidate is an experienced engineer and architect who excels in mentorship, modern engineering practices, product thinking, systems integration, and leading cross-functional teams through complex modernization initiatives. Key Responsibilities Technical Leadership & Architecture Lead architecture, development, and delivery of scalable, secure software solutions Provide technical oversight, code review guidance, and engineering best practices Evaluate and recommend modern frameworks, tools, patterns, and platforms Create system architecture diagrams, technical specifications, and documentation Present designs to architecture review boards and guide technology decision‑making Maintain system knowledge across legacy and modern platforms Ensure solutions meet performance, security, accessibility, compliance, and operational standards Web, Mobile & Front-End Engineering Leadership Lead the City’s cross‑platform application ecosystem, including web and mobile applications React and React Native development leadership Mobile app delivery for iOS and Android App Store / Google Play release processes Feature toggles, blue/green releases, and resident‑facing deployment strategies Mobile accessibility including VoiceOver, TalkBack, and mobile UX patterns Responsive, accessible, modern front-end architecture across web and mobile Coaching engineers on React/JS patterns, state management, and design systems Integration Architecture & Enterprise Connectivity Enterprise integration design and architecture Workday integrations and cross‑department data exchange Middleware platforms (Boomi preferred), APIs, and message-based integrations Integrations with Oracle, SQL Server, REST APIs, and file-based interfaces Robust error handling, retry logic, logging, reconciliation, and monitoring strategies Modernizing legacy integration patterns and reducing brittle system dependencies Legacy Modernization & Application Transformation Replace legacy Oracle Forms, Dynamics customizations, and .NET Framework applications Migrate legacy platforms to modern web, mobile, cloud, and API-first architectures Introduce modular, scalable designs that minimize disruption to operations Support phased rebuilds, parallel runs, and zero‑downtime considerations Collaborate with owners to define migration strategy and long‑term sustainability Public-Sector Product Ownership & Partner Engagement Translate business needs into clear technical solutions and roadmaps Guide departments when requirements are unclear or evolving Balance resident experience, operational realities, policy constraints, accessibility, and budget Facilitate workshops, requirement sessions, and solution discovery Communicate risks, trade-offs, and design decisions in non‑technical terms Agile Leadership & Jira Ownership Configure and maintain Jira boards, workflows, dashboards, automation, and reporting Track velocity, operational work, team capacity, and cross‑team dependencies Support backlog refinement, Scrum ceremonies, and sprint planning Help teams distinguish project work from operational support Improve transparency, delivery predictability, and team flow Accessibility Leadership (Web & Mobile) Ensure ADA compliance across web and mobile applications Conduct screen reader testing (VoiceOver and TalkBack) Incorporate accessible UX patterns, semantic structure, keyboard navigation, and color contrast Support inclusive design that serves residents of all abilities Cloud, DevOps & Operational Excellence Cloud familiarity (AWS and/or Azure) with S3, CloudFront, IAM, serverless concepts CI/CD pipelines using Bitbucket Pipelines, Jenkins, Fastlane, App Center, or equivalent Infrastructure as Code (Terraform preferred) IIS hosting and troubleshooting for .NET applications Observability, application monitoring, and incident response leadership AI & Data Modernization Assess opportunities for AI-assisted solutions, automation, search, vector retrieval, or knowledgebase improvements Provide guidance on privacy, governance, safety, and operational value Not expected to be an AI engineer, but able to identify practical use cases and avoid risks Qualifications Minimum Qualifications: High School Graduate or Equivalent and nine (9) years of related work experience OR 2 Year College Degree and seven (7) years of related work experience OR Bachelor's Degree and five (5) years of related work experience OR Master's Degree and three (3) years of related work experience or an equivalent combination of education and relevant experience. Preferred Qualifications: Experience in government, utilities, public safety, transportation, or enterprise‑scale environments; experience with middleware platforms (Boomi preferred); experience with ERP systems like Workday; experience leading modernization or migration initiatives; familiarity with service‑oriented or microservice architectures; strong understanding of cybersecurity principles and secure coding practices. Key Competencies: 5+ years of software development experience; 2+ years in technical leadership; strong .NET development (C#, ASP.NET Core, REST APIs); experience with React and/or React Native; mobile app delivery for iOS and Android; cloud knowledge (AWS and/or Azure); relational databases and integration patterns; CI/CD pipelines and automated testing; Agile/Scrum practices and Jira administration; experience leading cross‑functional engineering teams; product thinking, stakeholder engagement, communication, problem‑solving, adaptability, ownership, and continuous learning. Working Conditions & Accessibility Location: Must be located within 45 miles of Charlotte, NC and work in office a minimum of two days per week. Some after-hours availability for maintenance windows or critical issues. Collaboration with diverse city departments and partner agencies. Equal Opportunity & Accommodations The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate. Reasonable accommodations are provided to applicants as required by law. If accommodations are needed to apply, please contact the HR department or use the ADA request option described in the job posting. How to Apply Apply online. If you require a reasonable accommodation to apply, please inform us. For inquiries about the application process, email View email address on click.appcast.io. Benefits & About the City The City provides a comprehensive benefits package to eligible employees. The City of Charlotte is a drug- and alcohol-free workplace. We serve a diverse community and are committed to integrity, innovation, and continuous improvement. The City has more than 8,000 employees across 19 departments serving nearly 1 million residents. #J-18808-Ljbffr