Assistant Branch Manager

Assistant Branch Manager

The Assistant Branch Manager supports the Branch Manager in a wide range of customer service and sales activities, as well as lending operations to drive branch growth. This role involves mentoring, developing, and supervising branch staff, while actively participating in achieving sales and service goals. The Assistant Branch Manager also focuses on strengthening customer relationships through outbound calls and customer profiling and takes on a management role in the Branch Manager's absence.

What You'll Do

• Assist the Branch Manager with overall branch operations
• Operate a Teller window during peak times or staffing shortages
• Compile monthly reports on Teller Transactions and Over/Short reports
• Conduct interviews and complete loan applications for consumer and small business loans
• Stay updated on training and regulations related to lending, deposits, and branch operations
• Generate new relationships and accounts, actively cross-selling bank products and services
• Update and monitor sales activities using 360 View
• Maintain and enforce security policies and procedures
• Help achieve branch sales, deposit, and loan growth targets
• Motivate, train, and coach employees to meet branch goals
• Assist with work schedules, performance reviews, and disciplinary actions
• Represent the financial institution in community activities and business development
• Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks

Requirements For Success

• Minimum 3 years of sales and service experience in banking/financial services
• Supervisory experience
• Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
• Active NMLS registration
• Excellent interpersonal communication skills
• Proficient in Microsoft Office programs

Preferred Skills:

• Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services.
• Background in financial operating policies and procedures, banking regulations (state and federal), employee development, and public relations.

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status:

• Non-Exempt

USD $38,769.00 - USD $57,876.00 /Yr.