Tier 1 Help Desk Analyst: Fast, Clear IT Support
Jobtailor
Jobtailor in Columbia, MD seeks a customer-focused support specialist to provide Tier 1 intake and basic troubleshooting for system users. You will assist with access, navigation, and timely responses to inquiries, while documenting issues and contributing to the knowledge base. Strong communication and attention to detail are essential. This role supports system usability and user satisfaction in a fast-paced environment. #J-18808-Ljbffr Jobtailor
$60k - $70k
DCCA is seeking a Help Desk Analyst in Ellicott City, Maryland. The role requires providing Tier 1 help desk support via phone and email, along with troubleshooting and technical support for hardware and software issues. Candidates should possess superior communication...Suggested$20 - $25 per hour
...Clear Connection is the trusted technology partner that businesses... ...are equipped to support the demands of emerging applications... ..., we are looking for a Tier 2 Help Desk Technician to support our... ...etiquette. Perform Level 1 troubleshooting on all IT, camera, phone, and...SuggestedFor subcontractorImmediate start- ...Solutions, LLC in Columbia, MD, is seeking a fully cleared IT Field Support Specialist to join their team. This role involves providing Tier 2 and 3 support for a range of IT systems,... ...should have at least a high school diploma, 1-2 years of IT experience, and active TS/SCI...Suggested
- Responsibilities Provide Tier 1 intake support for system users. Assist users with system access... ...experience. 2+ years of experience in help desk, technical support, or customer... ...technical issues. Ability to work in a fast-paced support environment. Strong attention...Suggested
- Quevera is looking for a Help Desk Specialist to join our team in Fort Meade, MD. This position requires an active TS/SCI clearance with Polygraph and involves rotating shifts to provide support for a large community of users. The ideal candidate should possess strong communication...SuggestedRotating shift
$40k - $60k
T-Rex Solutions is seeking a fully cleared IT Field Support Specialist for on-site support in Columbia, MD. Responsibilities include providing Tier 2 and 3 support for computer workstations, troubleshooting hardware, and training site personnel. The ideal candidate holds...Remote job$33.17 - $44.39 per hour
Technical Support Engineer (Hybrid/Columbia MD) US - Headquarters... ..., F1-CPT, H-1B, TN, J-1, etc Your Role Join... ...audits, and log events Help customers understand... ...log events and provide clear, concise, and actionable... ...multiple priorities in a fast‑paced environment to help...H1bLocal areaRemote workFlexible hours- ...Lentech is hiring an ENTRY LEVEL help desk technician. Responsibilities Rotating Shift work... ...service availability monitoring and help desk support for internet-like collaboration services... ...to co-workers and customers. Provide tier 1 response to customer service requests received...Shift workRotating shift
$40k - $60k
...T‑Rex Solutions is looking for a fully cleared IT Field Support Specialist to join our dynamic team in Columbia, MD. Responsibilities Deliver Tier 2 and 3 support for computer workstations... ...Experience: High school diploma or GED required; 1–2 years of relevant IT experience; must...Work at officeRemote workShift work$60k - $70k
Help Desk Analyst Candidate must have or be willing to obtain a Public Trust Clearance. Responsibilities Provide Tier 1 help desk support by phone and email Provide general technical support Gather call metrics and provide reporting Escalate to Tier 2 or other partners...Flexible hours- The Hardware Technician provides Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts site surveys; assesses and documents current site configuration and user requirements. Analyzes existing...Remote work
- Help Desk Specialist Quevera is seeking a talented Help Desk Specialist... ...monitoring and help desk support for internet‑like collaboration... ...workers and customers. Provide tier 1 response to customer service... ...Ability to work effectively in a fast‑paced operational environment...Temporary workShift workRotating shift
- ...Help Desk Specialist (Entry Level) job at DigiFlight, Inc.. Columbia,... ...Responsibilities: Provide technical support: Answer user inquiries,... ...unresolved problems to higher-level IT personnel for further... ...Communicate effectively: Communicate clearly and concisely with users, both...
$66k - $106k
...is looking for a Cyber IT Specialist, 2nd Shift to... ...Complete Task List Reports, clearly documenting all shift... ...ensure rapid engagement of supporting teams. Conduct... ...requirement. Demonstrated 1+ years in IT operations... ...ability to operate in a fast-paced environment. Demonstrated...Contract workInterim roleAll shiftsShift workAfternoon shift- ...comes together. We bring our expertise to help people do what they love, delivering an only... ...Technical Specialist, you offer technical support and skilled troubleshooting for all... ...enhance the customer experience. Work in a fast-paced environment and balance multiple tasks...Local areaRelocationNight shift
- ...IT Field Support Specialist Full Time Annapolis Junction, MD, US 9 days ago Requisition ID: 3437 Job... ...IT support team, you will deliver Tier 2 and Tier 3 technical support, perform hardware... .... High school diploma or GED. One (1) to two (2) years of relevant IT support...Full timeTemporary workWork at officeRemote workShift work
$23 - $29.99 per hour
...comes together. We bring our expertise to help people do what they love, delivering an only... ...Technical Specialist, you offer technical support and skilled troubleshooting for all... ...enhance the customer experience. Work in a fast-paced environment and balance multiple tasks...Local areaRelocationNight shift- ...Network Support Technician The Network Support Technician... ...positions will provide Tier 2 support for integrated... ...Lead and provides IT Field Operations (ITFO)... ...end-users in a Service Desk supported Tier II environment... ...equivalent experience • 1+ years’ of IT-related...Local areaImmediate startRemote workNight shift
- AT&T is looking for an IT Field Support Specialist based in Columbia, Maryland. This role involves providing advanced IT support, focusing on hardware and infrastructure to ensure optimal operation for clients. You will manage both on-site and remote repairs, conduct site...Remote job
$122k - $253k
...and intelligence mission support services to meet our... ...primary escalation point for Tier 2 and Tier 3 support,... ...complex incidents across IT systems, applications, and... ...initiatives, helping enhance system reliability... ...to work independently in fast-paced, high-stakes environments...Contract work$23 - $25 per hour
...A-Line Staffing is hiring a Lab Support Technician in Columbia, MD to support day-to-day laboratory... ...flexible after training) Duration: 1-year contract Pay Rate: $23.00–$25.00/hour... ...or production lab environments (helpful, not required) Apply now for immediate consideration...Contract workImmediate startFlexible hours$69.4k - $158k
...Senior Product Support Analyst The Opportunity: As a Senior Product Support Analyst, you... ...ion cycles toward a modern, modular, and fast-paced "rapid prototyping" model. This is... ...Provide logistics support to a Middle Tier Acquisition, ACAT Acquisition, or Sustainment...Full timeContract workPart timeInterim roleWork at officeLocal areaRemote work- ...IT Staffing Sales & Business Developer Job Description: Omm IT Solutions, based in Columbia, MD, USA, is looking for an experienced... ...record of successful client acquisition for IT staffing, i.e. Tier 1 vendorship, implementing partners, direct vendorship. Looking for...
$18 - $23 per hour
...-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: ~ High School Diploma ~1 year of previous medical office experience and intermediate computer skills ~ Medical...Hourly payWork experience placementWork at officeImmediate startShift work$100k - $110k
...of SIGINT development analytic support Within the last five (5)... ...Description: Come join a dynamic, fast-paced watch center supporting... ...In this mission-essential help desk role, you will maintain the customer... ...dependents – available day 1, 8% 401(k) employer match –...Full timeImmediate startRemote workShift workDay shiftAfternoon shift$17.64 - $26.49 per hour
...Operations Technical Specialist supports the operational readiness of H... ...), Technology Implementation Analysts (TIAs), and field leadership,... ...Comfort working independently in a fast-paced, field-based, seasonal... ...purpose is simple: to provide help and inspire confidence in our...Minimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hours- ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote...Full timeRemote workWorldwideMonday to FridayShift work
- ...Grace Helping Hands is a nonprofit dedicated to restoring dignity to homeless women and children... ...to assist with data management tasks to support our mission of providing essential... ...impact, we ask that volunteers commit to 1 Year of service for adults and 6 months...Remote workFlexible hours
- Window Nation, based in Fulton, MD, is seeking a dedicated IT support individual to manage helpdesk operations and enhance user satisfaction. This role involves resolving user issues, installing and configuring workstations, and supporting various Microsoft Windows environments...
- RealmOne in Maryland is seeking a Customer Support Specialist to provide frontline IT support on a Tue-Sat shift from 07:00 to 15:00. This role emphasizes timely, courteous service, incident logging and ticket management for internal users and external customers. Responsibilities...Shift workNight shiftWeekend work
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