Server

Servers Wanted At Casa Mani Resort Napa ValleyInnovative Dining Group is now hiring Servers to join our team! Innovative Dining Group (IDG) is hiring Servers at Casa Mani Resort Napa Valley, a newly reimagined lifestyle hotel as part of Curio Collection by Hilton. IDG has been selected to oversee culinary and F&B programs at the resort, creating an exciting opportunity to join an established, design-driven restaurant group as we expand into resort dining in Northern California. Located in the heart of Napa Valley, Casa Mani will feature multiple new dining outlets rooted in craftsmanship, seasonality, and quality ingredients. We're seeking hospitality professionals who are passionate about service, elevated dining, and professional growth. Join us at our hiring fair and be part of building a standout food-and-beverage experience in wine country.A Server provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Responsibilities include attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. A Server ensures the timely delivery of food and beverages by checking on their tables periodically throughout the service time and are expected to have basic cooking knowledge.Your Key Responsibilities:Have an extensive knowledge of our restaurant's food offerings and beverage programInform guests of menu changes and daily specials and answer questions regarding food and beveragesEnsure all orders are filled accurately and deliver food and beverages from kitchen to guests in a timely mannerProvide attentive service to diners, check their needs throughout their dining experience and promptly address any customer service issue referring to management if necessaryPrepare final bill, present the check to guest, accept payment, process credit card and make changes (if needed)Perform station opening/closing and side work duties for each shiftAssist bussers with clearing and resetting tables and maintain cleanliness in all service areasBe available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisorCreate a welcoming environment for guests by greeting them, thanking them, and saying "good-bye"Demonstrate excellent customer service skills and the ability to remain calm and composed under pressureEmbody and deliver on exceptional service and hospitalityRequirements:2 years previous server experience in a high-end, high-volume restaurantProficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS SystemsPossess a strong familiarity with food service regulations and proper food handling proceduresAbility to multi-task and work efficiently under pressureStrong communication skills, both with guests and teammatesA positive, upbeat attitude with a strong work ethicFlexible availability to work days, nights, weekends – we're looking for team players who can adapt to the flow of the restaurantA valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)Ability to work standing for long periods, lift up to 50 lbs, and manage a physically demanding roleMust be 21 years or olderWe are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.