Director of Operations

Director of Operations – Overhead Door / Mechanical Services Salary: $150,000 - $200,000 per year. Locations Massachusetts: Springfield, Fairhaven, and surrounding areas Ohio: Chesterland (Cleveland area), Columbus/Radnor, and surrounding markets New York: Syracuse and nearby regions Pennsylvania: McDonald (Pittsburgh area) and surrounding areas Why Join Us? Direct impact on a growing, multi-location platform High visibility with executive leadership Opportunity to improve and scale operations across branches Autonomy to lead Strong growth trajectory with long-term opportunity Ability to shape teams, processes, and performance Job Details We are seeking a Director of Operations to lead a multi‑location field service business specializing in commercial doors, dock equipment, and related mechanical systems. This role oversees branch managers across approximately eight locations, each operating as a smaller business unit ($2 M–$10 M in revenue). The focus is on driving operational consistency, improving performance, and scaling the business. It is a hands‑on leadership role requiring strong field understanding and the ability to lead teams. Key Responsibilities Lead and develop branch managers across multiple locations Drive operational performance, revenue growth, and profitability Standardize processes across branches while maintaining flexibility Monitor KPIs, P&L performance, and operational metrics Support hiring, training, and development of technicians and managers Improve service delivery, efficiency, and customer satisfaction Partner closely with executive leadership on growth strategy Travel Approximately 80% travel initially across branch locations Travel decreases over time as teams stabilize Remote/work from home when not traveling What We’re Looking For 10+ years of experience in overhead door, dock equipment, or mechanical service industries Or similar field service environments Experience managing multi‑site or branch‑based operations Strong understanding of service technicians and field operations Proven ability to improve performance and scale operations Comfortable in a hands‑on environment Preferred Background Direct experience with overhead doors, dock equipment, or industrial/commercial door systems Experience in a growing or private‑equity‑backed business Exposure to acquisitions or operational integration Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. #J-18808-Ljbffr