Clinic Assistant Specialist (Hybrid) - Veterans Evaluation Services

General information Date City Atlanta State GA Country United States Working time Full-time Description & Requirements Maximus is currently hiring a Clinic Assistant to join our Veterans Evaluation Services (VES) team. This is a hybrid position that requires you to work both on-site at any of our Georgia, Alabama, Florida, North Carolina, or South Carolina locations and remotely. The Clinic Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions‑oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies. Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation. Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience. Document all actions taken and other pertinent information as it relates to veteran and provider interaction. Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day. Must be willing and able to travel to clinics located in Georgia primarily, or Alabama, Florida, North Carolina and South Carolina as needed. Must reside in the state of Georgia, Alabama, Florida, North Carolina or South Carolina at time of application. Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed. Customer service/hospitality industry experience highly preferred. Valid Driver License required (not currently suspended/revoked/expired). Experience in Microsoft Office (Word/Excel/Outlook) highly preferred. Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Must currently and permanently reside in the Continental US. Home Office Requirements Using Maximus-Provided Equipment Internet speed of 20mbps or higher required (you can test this by going to Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router. Private work area and adequate power source. Education High School Diploma or GED required. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews—please contact People Operations at View email address on click.appcast.io. #J-18808-Ljbffr