Associate Benefits Operations Analyst

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we'll accomplish together Join our fantastic team as we serve as trusted technical partners for our clients, building customized database solutions and providing expert case management support that transforms how organizations administer their benefits programs. Our team has particular strength in implementing and managing sophisticated healthcare and group benefits databases, understanding the unique technical requirements and data complexities that each client faces. Be part of a dynamic environment where your technical expertise, analytical skills, and client-focused approach will make a tangible difference in how benefits are administered and delivered. As a Benefits Analyst, you'll serve as both a subject matter expert and technical systems resource, managing daily administration processes, participating in implementation projects, and ensuring seamless data processing activities. What you'll do Manage administrative and case management issues as well as data processing activities on a daily basis Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy Test and analyze system configuration against requirement documents during implementation and administration Communicate with requirements teams and development groups to ensure database setup aligns with client healthcare & group benefits needs Meet with project managers and clients to define project scope and objectives, prepare work plans, documenting project's scope and review with client(s) You have... Bachelor's degree Strong analytical mindset with excellent attention to detail Basic proficiency in Microsoft Office Suite Effective written and verbal communication skills Demonstrated ability to learn new systems and processes quickly Strong organizational and time management abilities Comfort working both independently and as part of a team What you bring... Self-motivated attitude with genuine desire for professional growth Natural problem-solving abilities and curiosity to understand complex processes Adaptability and flexibility in a fast-paced, learning environment Resilience and positive attitude when facing new challenges Collaborative spirit and willingness to support team members Detail-oriented approach with commitment to accuracy and quality Open mindset for receiving feedback and continuous improvement Ability to prioritize multiple tasks while maintaining high standards Professional demeanor and reliability in meeting deadlines Eagerness to develop expertise in benefits administration Nice to Have Internship or coursework in benefits administration, human resources, or data analysis Knowledge of SQL, data visualization tools, or advanced Excel functions Customer service or client support experience Salary Range: $40,000 - $50K USD Annual Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. Job Type: This is for a current vacanc #J-18808-Ljbffr lifeworks