Business Development Representative

Business Development Representative

Knowledge Coop is seeking a driven, sales-focused Business Development Representative to generate qualified sales opportunities, execute outbound prospecting, support deal progression, and identify growth opportunities across new and existing accounts.

This role is ideal for someone who wants to build a long-term career in SaaS sales and grow into a future Account Executive role. You will work closely with sales leadership to engage target accounts, qualify opportunities, coordinate follow-through, and help maintain momentum throughout the sales process.

Success in this role will be measured by qualified opportunities created, outbound sales activity, pipeline contribution, follow-through consistency, CRM discipline, meeting quality, and contribution to closed-won revenue.

This role is best suited for someone who is proactive, resilient, coachable, highly organized, comfortable with cold outreach, and motivated by revenue growth and performance-based success.

Key Responsibilities

• Lead generation & outbound sales
• Qualified opportunity creation
• Deal progression support
• CRM & sales process discipline
• Customer growth & expansion support

Ownership Boundaries

• This role owns:
• Outbound prospecting and sales activity execution
• Qualified meeting and opportunity generation
• Prospect follow-up and re-engagement
• CRM accuracy for assigned sales activity and pipeline movement
• Deal progression support and pipeline visibility
• Expansion signal identification and coordination
• Identifying gaps, stalled follow-up, missing context, or process breakdowns that may affect pipeline progression or customer growth
• This role does not own:
• Final pricing decisions
• Contract negotiation
• Independent closing of net-new business
• Final deal strategy
• Legal or contract terms
• Full post-sale account ownership
• Passive renewals without expansion
• CRM administration or workflow governance
• Sales operations strategy or KPI ownership
• Direct management authority over Customer Success or Revenue Operations

Key Performance Indicators

• Qualified Opportunities Created: Generate qualified opportunities that meet ICP, persona, and use-case standards and are accepted by sales leadership
• Self-Sourced Pipeline: Create qualified pipeline through outbound prospecting, lead development, and re-engagement
• Held Meetings & Pipeline Quality: Support meeting quality, reduce no-shows, improve qualified meeting conversion, and create opportunities with target buyers
• Sales Activity & Follow-Through: Maintain consistent outreach across calls, emails, LinkedIn, follow-up, meeting coordination, and CRM updates
• CRM & Process Discipline: Maintain timely follow-through, accurate CRM documentation, organized pipeline management, and strong communication across Sales, Customer Success, and Revenue Operations

Qualifications

• 13 years of experience in SaaS sales, SDR/BDR, business development, or a similar revenue-focused role
• Experience with outbound lead generation across email, phone, LinkedIn, or similar channels
• Experience working in a CRM such as HubSpot or Salesforce
• Strong written and verbal communication skills
• Ability to research accounts and personalize outreach
• Strong organization, follow-through, and attention to detail
• Ability to manage multiple prospects, tasks, and follow-up sequences at once
• Comfortable working cross-functionally with Sales, Customer Success, and Revenue Operations
• Metrics-driven, accountable, and comfortable with outbound prospecting, cold outreach, and rejection
• Able to balance proactive sales activity with CRM discipline and operational consistency
• Comfortable in a fast-moving, evolving environment with shifting priorities
• Interested in building a long-term career in SaaS sales, business development, or revenue growth

Professional Growth & Impact

This role offers hands-on experience helping build and scale a modern SaaS sales function inside a growing company.

Working closely with sales leadership and cross-functional teams, you will gain experience in outbound prospecting, pipeline generation, opportunity qualification, deal coordination, expansion opportunity identification, CRM process discipline, and revenue operations collaboration.

High performers may have opportunities to grow into future Account Executive or broader revenue-focused roles as the company continues to scale.