Business Development Specialist

Business Development Specialist

Portland, OR Metro Area • Clark County, WA

Job Dimensions:

Job Summary:

Under general supervision, it supports both inside and outside sales operations and business development efforts, drives new market growth, expands existing customer accounts, and provide high-level administrative, technical and project management support to the sales organization. Travel on company business up to 50%.

Reports To: Associate Regional Manager-NW

Examples of Essential Duties and Responsibilities:

Inside Sales Support:

• Manage customer inquiries via phone and digital channels with timely, accurate responses;
• Prepare quotes, maintain customer records, and evaluate and send purchase orders;
• Coordinate with headquarters to ensure accurate specifications, pricing, and order fulfillment;
• Support warranty claims, returns, and service requests by collaborating with factory teams;
• Evaluate existing customer needs and pursue new customers by introducing new products, updates, and value-added services;
• Pursue new markets and customer through cold calls, warm calls, virtual meetings, onsite visits, networking events, and industry functions;
• Assist in developing and organizing pricing structures, incentives, and proposals.

Outside Sales:

• Prepare materials for high-stake executive meetings, industry events, and customer briefings;
• Deliver clear, compelling sales presentations tailored to audience needs and technical understanding levels;
• Develop proficiency in hydraulic-operated automatic control valves and electronic controls;
• Partner with engineering and product specialists to review technical documents, specifications, and drawings for customer-specific solutions and to guide product selection;
• Maintain detailed sales pipeline and forecasting documentation;
• Represent the company at conferences and industry events;
• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations, and
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position.

Qualifications Guidelines:

Any combination equivalent of, but not limited to, the following:

Experience/Training/Education:

• 2 – 7+ years of experience in inside sales, business development, outside sales and/or Sales Management in a technical, industrial, mechanical, waterworks, or related industries is highly preferred; considerable training in company products and applications;
• Bachelor's degree (Business, Engineering, Marketing, or related field), or equivalent experience may be substituted;

Knowledge/Skills/Abilities:

• Excellent communication skills both verbally and written;
• Strong critical thinking and problem-solving abilities;
• Strong presentation skills;
• Proficient in Microsoft Office Suite;
• Experience with CRM/ERP systems
• Able to analyze market and determine customer product needs;
• Able to read and interpret engineering drawings, schematics, and blueprints;
• Solid understanding of wholesale distribution channels and nuances;
• Ability to learn technical product lines (hydraulic valves & controls);
• Ability to interact confidently and professionally in a networking environment;
• Able to plan, schedule, organize, and prioritize work; and
• Able to establish and maintain effective relationships with sales, office, and warehouse staff and management, engineers, distributors, end users, contractors, and governmental representatives;

Physical Requirements:

• Must be able to stand for extended periods of time;
• Must be able to climb if required to access valve equipment locations;
• Must be able to walk for extended periods of time and distances to access customer installations;
• Able to lift and move items up to 30 lbs.;
• Able to safely operate a motor vehicle; and
• Ability to perform essential functions of the job, as defined;
  • Reasonable accommodations provided upon request

Special Requirements :

• Able to travel on company business as required;
• Must currently reside within Sales Territory;
• Possession of a valid driver's license
• Have and maintain an acceptable driving record;
• Consent to enrollment in the company Driver Monitoring Program

Griswold Industries is an Equal Opportunity Employer - BY CHOICE Griswold Industry's VEVRAA AAP is available to any employee or applicants for employment to inspect upon request. • The AAP is available for inspection in the Human Resources office, located at 860 W. 17th St, Costa Mesa, CA 92627, between the hours of 7:00am and 2:00pm, Monday through Friday, with the exception of holidays and shutdown periods.