SM Sales Coordinator/Customer Service Assoc

Job Description

Job Description

This position is to be filled in Los Angeles Distribution Center

Provides support to the Sales Operations Manager through Customer order processing and coordination; and customer service-oriented activity.

Role and Responsibitlies:

• Perform all tasks necessary to process and expedite customer orders and order updates from receipt of order to shipping of the product
• Maintains communication with Packing, Shipping and Transportation regarding daily order processing
• Communicates with customers regularly regarding orders, transportation, delivery
• Schedules delivery appointments when required
• Assists with inventory tracking and reconciliation
• Handles billing of invoices through email, fax, or post
• Maintains Sales reports and documents as needed upon request in various formats.
• Assist Sales Operations Manager, Sales Director and Supervisor as required with administrative tasks

Requirements:

• High School or General Education Diploma
• Knowledge of basic inventory accounting and book-keeping
• Familiar with business office activity
• Familiarity with office equipment and supplies

Preferred Skills:

• Strong interpersonal, communication and reasoning skills
• Self-motivation, strong work ethic and integrity
• Strong verbal and written communication skills
• Proficiency with computers, especially in the Microsoft Office Suite
• Comfortable in team-oriented, fast-paced environment with competing demands on time and tasks
• Good math skills
• Good reading and comprehension skills (English)
• Ability to maintain positive and courteous attitude in all circumstances and toward all customers and/or co-workers
• Knowledge of mushrooms and produce is preferred,