Revenue Cycle Specialist

Revenue Collections Specialist (Fiscal Specialist 3)King County's Finance and Business Operations Division, Treasury section, is seeking a Revenue Collections Specialist (Fiscal Specialist 3). The property tax team handles billing, collecting, distributing, and reporting of real and personal property taxes, accounts receivable, gambling taxes, and local improvement district assessments. This position is responsible for processing, reconciling, and ensuring the accuracy of property tax payments and accounts receivable. Our ideal candidate will be detail-oriented, enthusiastic, forward thinking, agile, and customer service driven. We are looking for candidates with a 'can do' attitude with the ability to stay calm while handling a high volume of transitions, collaborate with team members, problem solve and learn new systems.Scope of Job Duties: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:Use high-volume mass mailing and large-scale mail processing equipment to process, reconcile, ensure accuracy, and send electronic deposits to the bank while accurately entering account payment data into the property tax system.Open and prepare incoming property tax payments for processing and posting to tax accounts.Processing incoming electronic payments via wire or ACH into the property tax systemConduct journal entries daily of payments into Oracle EBSSort, load, and lift incoming and outgoing tax statements, mailings, and notices.Verify the accuracy of tax payments with the amount owed; identify and correct errors in payment calculations; research discrepancies; prepare tax refunds and payment returns; train and direct temporary staff in processing tax payments.Process Accounts Receivable Payments, electronically deposit payments to the bank and transmit to the accounts receivable system of recordCommunicate tax information by email, telephone, and in person to a variety of taxpayers, Treasury staff, County departments, and outside agencies involving tax payments, and name or address change inquiries.Provide backup support for the cashier and other team members.Minimum Qualifications:Clerical or Data Entry experience including entering and reviewing numerical data with speed, accuracy, and high attention to detail while focusing on time-sensitive deadlines;Ability to perform research, analyze and solve problems related to financial transactions;Strong communication, interpersonal, writing and customer service skills; Intermediate level of technology proficiency using MS Office Productivity tools in your daily work;Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products;Ability to work with people from diverse backgrounds.We would love it if you have:Experience with mail handlingExperience with payment processingExperience with LEAN processes and principlesExperience with SharePoint, MS Teams and other collaborative online toolsThe Finance and Business Operations Division's mission is to provide exceptional customer value for accounting, procurement, treasury, and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values.Other Position Information: This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising of 35 hour workweek; 7 to 8 hours shifts within the hours of 7:00 am to 5:00 pm, Monday through Friday. This position is represented by Teamsters 117. The work associated with this position will primarily be 100% in office. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.The Application Process: A completed King County Application is required. The recruitment for this position is open to all qualified candidates. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume. Note: Online applications are preferred. However, if you cannot apply online, go to for other options. If you have any questions or concerns while applying, please contact: Michael Castro, Recruiter Email: