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Customer Service Representative

Socket

Empower Home Services in California is seeking a Customer Experience Coordinator II to own escalated customer concerns and coordinate resolution across departments. You will manage escalation cases, ensure timely action, and document outcomes while maintaining customer satisfaction. The role requires 3+ years in customer service, independent judgment, and the ability to handle multiple priorities. A focus on process improvements and teamwork is essential for success in this dynamic environment. #J-18808-Ljbffr

Vacancy posted 1 day ago
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