IT Support Operations Specialist
VeraData
Job Description
Job Description
IT Support Operations SpecialistAbout the Role
We are looking for a reliable and proactive IT Support Operations Specialist to support our internal team with day-to-day IT needs. This role will be responsible for maintaining employee access, managing devices and software, resolving technical issues, and supporting IT compliance initiatives.
The position combines hands-on IT support, IT asset management, and operational support for security and compliance processes .
Key Responsibilities
IT Helpdesk Support
Provide day-to-day technical support for internal users across Microsoft, Google Workspace, and macOS environments .
Support user assistance with Mac devices .
Assist with password resets, account management, software installations, and troubleshooting of common technical issues.
Respond to and resolve helpdesk tickets in a timely manner to ensure minimal disruption to employee productivity.
Employee Onboarding and Offboarding
Manage technical onboarding and offboarding processes.
Provision and deprovision user accounts across internal systems.
Assign and revoke system access according to company policies.
Procure and configure laptops (including Mac devices), peripherals, and required equipment for new employees.
Ensure proper device return and decommissioning during employee offboarding.
Maintain accurate records within the company's access management and asset tracking systems .
IT Asset and Software Management
Track and manage company devices, licenses, and software subscriptions.
Assist with internal initiatives to review and optimize hardware and software usage across the organization.
Support cleanup and consolidation efforts related to unused or redundant tools and licenses.
Security and Compliance Support
Assist with the preparation and maintenance of documentation for SOC 2 and HIPAA compliance .
Support IT security policies, documentation, and evidence collection as needed.
Qualifications
Required
2+ years of experience in IT support, helpdesk, or IT operations .
Experience supporting Microsoft, Google Workspace, and macOS environments .
Experience configuring and troubleshooting Mac devices .
Familiarity with user account management and access control .
Experience with device setup and IT asset management .
Strong troubleshooting and problem-solving skills.
Excellent communication and organizational skills.
Nice to Have
Experience with identity and access management tools .
Familiarity with SOC 2 or HIPAA compliance processes .
Experience with any ticketing systems .
Basic understanding of IT security best practices .
Location & Travel Requirements
This position is open to candidates located within a reasonable commuting distance of one of our office locations in New York, NY; Cape Coral, FL; or Washington, DC. While the role offers flexibility, it requires an onsite presence a few days each month to support collaboration, team alignment, and key business initiatives.
This role also requires the ability to travel approximately 20–30% to our office locations as needed to support cross-functional initiatives, team engagement, and operational priorities.
- ...Learning Management System (LMS). In this role, you will provide user support, perform administrative functions, and troubleshoot issues in a... ...has a technical background with one year of experience in IT support or a related field. Strong communication skills and proficiency...Suggested
- SFCCP is seeking an Operations Associate to manage daily office operations and provide desktop support for about 35 employees. This role merges office management with basic IT support, facilitating smooth communication and operations. The ideal candidate will handle daily...SuggestedWork at office
- H&R Block is seeking a seasonal Operations Technical Specialist to ensure the operational readiness of tax offices across the United States. You will provide logistical and technical support to ensure offices meet brand standards and function optimally. In this role, you...SuggestedSeasonal workWork at office
- ## Operations Support Specialist-Applylocations: West Winfield, NYposted on: Posted Todayjob requisition id: R-122883**About Your Future with TruTeam**Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building...SuggestedDaily paidWork at officeFlexible hours
TopBuild
New York, NY1 day ago $85k - $95k
...Responsibilities The Operations Support Specialist, under the guidance of the Regional Vice President, supports the execution of key operational initiatives and affordable housing compliance activities across an assigned portfolio. This role focuses on promoting consistent...SuggestedNight shiftRelated Company
New York, NY3 days ago$33 - $35 per hour
...excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Operational Support Specialists do? The Operational Support Specialist will work closely with the district leadership team to increase productivity as...Hourly payFull timePart timeLocal areaImmediate startFlexible hoursWeekend workAssured Environments
New York, NY3 days ago- ...A dynamic recruiting firm is seeking motivated Virtual Operations Specialists to support clients remotely. The role entails organizing emails, calendars, and tasks, creating content using Canva, and assisting with social media. Ideal candidates should have strong communication...Remote workFlexible hours
Miracle Recruiting LLC
New York, NY13 hours ago - ...Support Operations Specialist Unit is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Honeybook, Relay, and more. We're repeat founders...
- Flagger Force, Inc is seeking an Operation Support Specialist in Pennsylvania to provide exceptional client dispatch and job support. This role demands a strong understanding of operational procedures and excellent communication with field teams to ensure efficient service...Work at office
- Level Access is seeking an Associate Delivery Support Analyst to join their team in the United States. In this full-time position, you... ...clear communication with stakeholders, and maintaining operational standards. The ideal candidate should have a bachelor's degree...Full time
- Overview The Operation Support Specialist position is primarily responsible for meeting client demand through effective dispatch and job support while... ..., reset field employee passwords, and resolve simple IT issues. What Flagger Force Offers: Medical, vision and dental...Work at officeShift work
$100k - $115k
...We're looking for a mid-level Business Operations Specialist to help own and scale the internal systems... ..., Rippling, and reporting tools), support compliance readiness, and drive process... ...of experience in operations, systems, IT operations, technical support, or a related...Work experience placementWork at officeLocal areaFurther
New York, NY2 days ago- ...both programmatic (display and video) and Social (Facebook, Instagram). The selected candidate will help oversee all day‑to‑day operations for assigned accounts, supervising campaign planning, scheduling, implementation, tracking, reporting, and insights. The chosen...Work at officeFlexible hours
- Trucking Operations Support Specialist Job Description We are seeking a reliable and proactive Safety Specialist to assist with day-to-day field operations for our trucking division. This position plays a critical role in supporting drivers, ensuring compliance with safety...Work at office
- VLinc Corporation is seeking highly motivated and operationally focused professionals to support field logistics, deployment coordination, and operational... ...Summary The Field Operations Logistics Support Specialist provides direct operational and logistics support for...Civilian ContractorContract workFor contractorsRemote workWorldwideRelocation package
- Surgical Affiliates Management Group, Inc. (SAMGI) is seeking a highly organized Operations Support Specialist for a full-time remote role. This position will manage administrative support for senior leadership while coordinating marketing materials and enhancing the company...Remote jobFull time
- Inside Out Hiring is seeking an Operations & Customer Support Specialist based in the United States. This role emphasizes collaboration and impactful contributions to a lean team. You'll manage phone inquiries, orders via QuickBooks, and assist in operational tasks. Bilingual...Full time
$70k - $100k
Traveltechessentialist seeks a Support Operations Specialist in New York City to enhance support for high-value travel advisors. The role requires 3-5 years of customer support experience and familiarity with tools like Intercom. Responsibilities include delivering high...$65k - $70k
A leading law firm in New York is seeking an administrative assistant to provide support to the Human Resources Department. Key responsibilities include processing employment verifications, managing inquiries, and maintaining HR intranet content. Ideal candidates should...- Watershed Ventures is seeking a Technical Operations Specialist in New York, NY, to enhance our IT and security functions. The role requires 5+ years in IT support and a deep understanding of endpoint security. Responsibilities include managing Office 365 services and ensuring...Work at office
- A fast-growing recruitment agency is looking for an IT Operations & Helpdesk Specialist in Kentucky. This role involves monitoring IT equipment, assisting... .... Candidates should have 1-3 years experience in IT support, with strong skills in networking and problem-solving....
$28 - $38 per hour
Sunkeeper Solar in New York, NY is seeking a part-time IT & Operations Specialist to enhance the security and efficiency of their tech stack. You will handle IT platform administration, user onboarding/offboarding, and act as the primary IT help desk contact. The ideal...Hourly payPart timeWork at office- H&R Block, Inc. is seeking a seasonal Operations Technical Specialist to ensure operational readiness for tax offices in Pennsylvania. In this role, you'll manage office setups, support technology installations, and conduct routine maintenance tasks. We are looking for...Seasonal workWork at office
- Ready to join Speakit as our next IT Operations & Helpdesk Specialist We’re a fast-growing recruitment agency in Greece and Portugal , specializing... ...system security and report potential issues. Oversee and support online platforms used internally by the company. Assist...Work at office
$92.65k - $103.55k
...uniquely experienced in designing and operating high‑scale ad marketplaces, and we... ...advertising. About the Role We are seeking an IT Operations Specialist III who is a self‑starter, systems... ...signals, proactively improving our support environment, and providing a detailed...Work experience placementWork at officeRemote workShift work1 day per week$28 - $38 per hour
...of distributed generation projects in the NYC Metro area. IT & Operations Specialist - (Part-Time) Sunkeeper Solar’s IT & Operations Specialist... ...recommendations where necessary Corporate Governance Support Department of Labor reporting and communications Licensure...Hourly payPart timeWork at officeFlexible hours3 days per week1 day per week$150k - $200k
Network Operations Specialist We are seeking a Network Operations Specialist to work on the rollout of new networks worldwide and ensure they operate at the highest standard once live. In this role, you’ll be at the center of our mission—helping the U.S. and its allies...WorldwideFlexible hours- Travel Leisure Resort Development Inc is seeking a Business Operations Coordinator at Club Wyndham Daytona Beach - Ocean Walk Resort. This role focuses on delivering quality support for Sales and Marketing while providing exceptional customer service to guests and business...
$51.52k
The State of Oklahoma is hiring a Senior Tax Support Specialist, focusing on operational support for the Income Tax and Business Tax Services Divisions. Responsibilities include managing documents, assisting taxpayers, and providing exceptional service. The ideal candidate...- Responsibilities and Duties (80%) Conduct Operations Assessments in all U.S. stores Measure operational... ...School Participate in FBC, Franchisee and Specialist on‑boarding Gather and provide specialized data upon request Support the testing and rollout of new innovations...Work at officeNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Operations Specialist. Be the first to apply!
- IT specialist New York, NY
- executive IT support specialist New York, NY
- senior IT support specialist New York, NY
- IT technician New York, NY
- computer operator New York, NY
- entry level IT support specialist New York, NY
- IT support specialist New York, NY
- support specialist New York, NY
- computer support specialist New York, NY
- family support officer New York, NY