IT Support Specialist - Secret Clearance

Essnova Solutions, Inc.

Job Description
Job Description
Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.
This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success.
Key responsibilities include:
Provide desktop and end-user support within a secure DoD environment
Troubleshoot hardware, software, and network issues
Install, configure, and maintain Windows-based systems
Support Microsoft Office and Adobe product suites
Document issues, resolutions, and system changes
Ensure compliance with DoD policies, procedures, and security requirements
Maintain system updates and stay current on supported technologies
Requirements
Required Qualifications:
Active Secret security clearance
U.S. citizenship
CompTIA A+ certification
CompTIA Security+ certification
Windows 10 Computing Environment Certification (or current DoD-approved equivalent)
MCTS – Windows 10 certification (or current equivalent if accepted)
Available for OCONUS travel about once per month for up to 7 days per trip
Preferred Qualifications:
Bachelor’s degree
10+ years of IT support, desktop support, or help desk experience
Experience providing IT support in DoD or federal environments
Benefits
Comprehensive health insurance (medical, dental, vision)
401(k) retirement plan with company match
Paid time off and federal holidays
Professional development and certification reimbursement
On-site role at Fort Bliss, TX with opportunities to support critical federal missions
Dynamic, growth-oriented work environment

Vacancy posted 16 days ago

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