Quality Assurance Supervisor
Virtual Vocations Inc
Leading a team of Quality Coaches/Auditors, the full-time remote Quality Assurance Supervisor will oversee criminal background screening audits, ensuring 100% audit coverage and feedback delivery while managing weekly calibration sessions with Operations and Quality Coaches. Key Responsibilities Ensure 100% audit coverage and feedback closure on all criminal verification transactions Conduct weekly calibration sessions to maintain consistency in court record interpretation and reporting Manage and develop a team of Quality Coaches/Auditors, monitoring productivity and performance Required Qualifications Hands-on experience in US criminal/public records background verification Prior experience in quality auditing of criminal verification transactions Minimum 18 months of experience as a Quality Coach Strong understanding of US legal terminology and court documentation Willingness to work night shifts in a US time zone
Vacancy posted 4 days ago
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