Help Desk Support Specialist

Nmble Hiring Solutions

We are hiring a Contract Help Desk Support Specialist in Charlotte, North Carolina , to be the first point of contact for IT issues and requests. This role will support employees remotely and onsite, ensuring high-quality service delivery and user satisfaction. Responsibilities Respond to and resolve user inquiries via phone, chat, or email. Log and manage incidents in the help desk system. Provide basic troubleshooting for hardware, software, VPN, and connectivity issues. Assist with onboarding and offboarding users, including system access and equipment setup. Maintain knowledge base documentation for recurring issues. Escalate unresolved problems to higher-tier support when necessary. Qualifications 1–3 years of experience in a help desk or customer support role. Familiarity with Windows, macOS, and common business software. Experience with remote support tools and ticketing systems. Strong interpersonal and communication skills. A customer-first mindset with attention to detail. No C2C. Seniority level Associate Employment type Contract Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Nmble Hiring Solutions by 2x #J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Help Desk Support Specialist in Charlotte, NC vacancy

Information Technology Help Desk Technical Support
...Ready to change the future, your way? This is an excellent opportunity for a driven Helpdesk Support Specialist to unlock your ambition and work the future at Aalberts. As a full-time Helpdesk Support Specialist in the Information Technology Department at Aalberts, located...
Suggested
Full time
Work at office
Monday to Friday
Aalberts Integrated Piping Systems
Charlotte, NC
2 days ago
IT Help Desk Technician (Onsite - Charlotte, NC)
...internal IT organization, and we're looking for an energetic IT Help Desk Technician to join the journey. This role is perfect for... ...closely with employees across the business, providing exceptional support while helping keep systems running smoothly and efficiently. As...
Suggested
Full time
Work at office
Local area
Remote work
Aptyx
Charlotte, NC
4 days ago
Business Support Analyst - Virtual Assistant
...Business Support Analyst - Virtual Assistant ProSidian is a Management and Operations Consulting Services firm that focuses on delivering... ...| Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations....
Suggested
Contract work
Part time
Remote work
Night shift
Weekend work
ProSidian Consulting
Charlotte, NC
3 days ago
Remote IT Service Desk Technician
CorpInfoTech is seeking a Service Desk Technician in Charlotte, NC, to be the first point of contact for client technical support. This role requires diagnosing and resolving technical issues while delivering exceptional customer service. The ideal candidate will have experience...
Suggested
Remote job
CorpInfoTech
Charlotte, NC
3 days ago
IT Support Specialist
...IT Infrastructure Specialist BHS Corrugated North America Charlotte, NC (Hybrid) Build, Support, and Improve the Technology That Keeps Business Moving BHS Corrugated North America is seeking an IT Infrastructure Specialist to support and enhance our North American IT environment...
Suggested
Work at office
BHS Corrugated & Robotics
Charlotte, NC
4 days ago
Regional IT Tech Support Specialist
...Deadline Posted Until Filled Job Summary The Regional IT Technical Support Specialist travels to assigned branches to assist with the day‑to‑day... .... Experience working with computers in a WAN environment is helpful. Working knowledge of Microsoft Office and O365, Internet,...
Work experience placement
Work at office
Remote work
Border States Electric
Charlotte, NC
1 day ago
IT Support Specialist
...to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life. Job details: Are you... ...be representing our Team in the Charlotte office. The Help Desk Support Specialist will provide general upkeep and maintenance of our industry-...
Full time
Work at office
Local area
Remote work
Frazier & Deeter
Charlotte, NC
1 day ago
IT Support Specialist
...IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.) Security vulnerability patching Application upgrades...
Contract work
Local area
E-Solutions
Belmont, NC
2 days ago
Regional IT Tech Support Specialist
...Job Summary The Regional IT Technical Support Specialist travels to assigned branches to assist... ...with computers in a WAN environment is helpful. Working knowledge of Microsoft Office... ...operation of a motor vehicle) - Frequently Desk work (work usually performed at a desk)...
Work experience placement
Work at office
Remote work
Border States Industries, Inc.
Charlotte, NC
4 days ago
IT Support Specialist
...~401(k)-retirement plan ~ Night and swing shift differential pay for select roles We are looking for an entry level Support Specialist to join our Information Technology team in our regional office in Charlotte, NC. This is a full-time, in-person position....
Full time
For contractors
Internship
Work at office
Remote work
Night shift
Afternoon shift
Holder Construction
Charlotte, NC
1 day ago
Technical Analyst
...Regions, the Technical Analyst reviews, analyzes, and modifies programming including encoding, testing, debugging and installing to support applications and systems. This position participates in the design and development of various applications and systems. Primary...
Regions Bank
Charlotte, NC
1 day ago
Regional IT Support Specialist
...Operations team at TQL, you will provide onsite and remote technical support for our offices in a designated region. You will work directly... ...Information Technology or equivalent work experience 1 year of Help Desk experience; supporting hardware, software, and VoIP systems...
Work experience placement
H1b
Work at office
Remote work
Relocation
Total Quality Logistics
Charlotte, NC
2 days ago
Entry-Level IT Support Desk Specialist (MFA & Identity)
...A leading IT support company in Charlotte, NC is seeking a Support Desk Specialist to provide first-level IT support in a high-volume call center environment. The ideal candidate will have experience in customer service and be comfortable handling approximately 35 calls...
Insight Global
Charlotte, NC
3 days ago
IT User Support Specialist
...IT User Support Specialist Location - Charlotte, NC Contract Job Description : IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision, this job responds to problems...
Contract work
Work experience placement
Work at office
Immediate start
Remote work
Syntricate Technologies
Charlotte, NC
2 days ago
IT Support Specialist
...The isolved Benefits Support Specialist is an integral member of the team that will play a role in partnering with our customers and providing... ...results while reducing risk. No matter the industry, we help high‑growth organizations employ, enable and empower their workforce...
Vitalsearchgroup
Charlotte, NC
7 hours ago
IT Support Specialist - Charlotte, NC
...Technical Support Agent Bellwether is an established IT managed service provider located... ...years. We deliver strategic IT support to help our clients operate efficiently and grow with... ...in a technical support or IT help desk role (internship or volunteer experience accepted...
Casual work
Internship
Work at office
Bellwether Technology
Charlotte, NC
4 days ago
Technical Analyst
...We are seeking a highly technical Technical Analyst to support mobile application monitoring, analytics, and platform engineering initiatives. This role sits at the intersection of native mobile development, observability, and automation , and will play a key role in scaling...
Mainz Brady Group
Charlotte, NC
4 days ago
Technical Analyst
$64.45k
...Regions, the Technical Analyst reviews, analyzes, and modifies programming including encoding, testing, debugging and installing to support applications and systems. This position participates in the design and development of various applications and systems. Primary...
Full time
Work at office
Relocation
Visa sponsorship
Work visa
Relocation package
Flexible hours
3 days per week
Regions Bank
Charlotte, NC
3 days ago
Senior Technical Analyst
...Location: Charlotte, NC Responsibilities: ~ Work with Finance business process owners and relevant management stakeholders to support and optimize technology solutions related to Finance systems including AR, GL, AP, FA, and CM ~ Proficient in oracle financial...
Contract work
Work experience placement
Software Technology Inc
Charlotte, NC
5 days ago
IT Support Technician
...The IT Support Technician will be responsible for providing technical support and assistance... ...network-related issues. This role will help maintain and support the organization's IT... ...communications devices Monitor Service Desk for tickets assigned to the queue and...
Work at office
Local area
Ferretti Search
Matthews, NC
4 days ago
EDI Technical Analyst
...The Senior EDI Technical Analyst provides oversight and support for EDI transactions between the internal systems and customer systems. The position is responsible for setting up new EDI trading partners and performing system configuration, mapping and management for EDI...
Omni Inclusive
Charlotte, NC
3 days ago
Technical Support Analyst
...IDR is seeking a Technical Support Analyst contractor to join one of our top clients in Charlotte, NC. The position requires a professional who can manage tech issues efficiently while maintaining excellent communication with healthcare staff and executives. Position Overview...
For contractors
Work at office
IDR, Inc.
Charlotte, NC
4 days ago
Night Shift IT Support Analyst
$25 - $30 per hour
...qualified and interested! Job Title: Support Analyst I Length: 12 month w2 contract... ...Government and Public Sector - Service Support Desk Analyst Charlotte, NC $32,900.00-$54,30... ...add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Full time
Contract work
Work experience placement
Work at office
Local area
Remote work
Visa sponsorship
Flexible hours
Shift work
Night shift
Weekend work
3 days per week
Jobs via Dice
Charlotte, NC
7 hours ago
Production Support Analyst
...technology in the financial industry? We are looking for a Production Support Analyst to join our client's team in Charlotte, NC. We are... ...is desired. About mthree Since 2010, mthree has been helping clients solve their business and technological challenges. We are...
Full time
Local area
Worldwide
Visa sponsorship
Work visa
Limelight Health
Charlotte, NC
6 hours ago
Technical Support Specialist
...Charlotte, United States | Posted on 07/09/2026 The TechnicalSupport Specialist is responsible for providing hands‑on technical support to the Kress dealer network, with a strong focus on power tools and outdoor power equipment. This role partners closely with dealer...
Work at office
Positec Tool Corp
Charlotte, NC
2 days ago
Service Desk Analyst
...Join to apply for the Service Desk Analyst role at CannonDesign . If you think your skills, experience... ...for providing first-line technical support to end users, and escalating complex problems as needed. You will help administer the technology our designers rely on...
Full time
For contractors
Work at office
Local area
Remote work
CannonDesign
Charlotte, NC
3 days ago
Advanced Technical Support Specialist
...Job Description The Advanced Technical Support Specialist delivers world‑class, elite‑level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted...
Local area
Remote work
Cornerstone OnDemand
Charlotte, NC
5 days ago
MedTech Technical Support Representative
$27 - $30 per hour
...Our Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication...
Hourly pay
Part time
Seasonal work
Remote work
IQVIA
Charlotte, NC
1 day ago
Technical Support Representative
...performance, injury risk and rehabilitation. About The Role We have plenty of growing left to do, so we are looking for a Technical Support Representative to join our team in a hybrid role (potential for fully remote). You will provide world‑class support to our...
Remote work
VALD
Charlotte, NC
2 days ago
Production Support Analyst 2
...personnel in Technology Operations. Required Skills & Qualifications ~4 years of Technology Operations experience or production support or helpdesk experience ~ Troubleshooting, AutoSys, SQL, (Unix/Linux) ~5-7 years of experience in production support/application...
Artech
Charlotte, NC
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Support Specialist. Be the first to apply!