Help Desk Support Specialist
Nmble Hiring Solutions
We are hiring a Contract Help Desk Support Specialist in Charlotte, North Carolina , to be the first point of contact for IT issues and requests. This role will support employees remotely and onsite, ensuring high-quality service delivery and user satisfaction. Responsibilities Respond to and resolve user inquiries via phone, chat, or email. Log and manage incidents in the help desk system. Provide basic troubleshooting for hardware, software, VPN, and connectivity issues. Assist with onboarding and offboarding users, including system access and equipment setup. Maintain knowledge base documentation for recurring issues. Escalate unresolved problems to higher-tier support when necessary. Qualifications 1–3 years of experience in a help desk or customer support role. Familiarity with Windows, macOS, and common business software. Experience with remote support tools and ticketing systems. Strong interpersonal and communication skills. A customer-first mindset with attention to detail. No C2C. Seniority level Associate Employment type Contract Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Nmble Hiring Solutions by 2x #J-18808-Ljbffr
- ...Ready to change the future, your way? This is an excellent opportunity for a driven Helpdesk Support Specialist to unlock your ambition and work the future at Aalberts. As a full-time Helpdesk Support Specialist in the Information Technology Department at Aalberts, located...SuggestedFull timeWork at officeMonday to Friday
- ...Business Support Analyst - Virtual Assistant ProSidian is a Management and Operations Consulting Services firm that focuses on delivering... ...| Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations....SuggestedContract workPart timeRemote workNight shiftWeekend work
- ...internal IT organization, and we're looking for an energetic IT Help Desk Technician to join the journey. This role is perfect for... ...closely with employees across the business, providing exceptional support while helping keep systems running smoothly and efficiently. As...SuggestedFull timeWork at officeLocal areaRemote work
- CorpInfoTech is seeking a Service Desk Technician in Charlotte, NC, to be the first point of contact for client technical support. This role requires diagnosing and resolving technical issues while delivering exceptional customer service. The ideal candidate will have experience...SuggestedRemote job
- ...Job Summary The Regional IT Technical Support Specialist travels to assigned branches to assist... ...with computers in a WAN environment is helpful. Working knowledge of Microsoft Office... ...operation of a motor vehicle) - Frequently Desk work (work usually performed at a desk)...SuggestedWork experience placementWork at officeRemote work
- ...IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.) Security vulnerability patching Application upgrades...Contract workLocal area
- ...to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life. Job details: Are you... ...be representing our Team in the Charlotte office. The Help Desk Support Specialist will provide general upkeep and maintenance of our industry-...Full timeWork at officeLocal areaRemote work
- ...IT Infrastructure Specialist BHS Corrugated North America Charlotte, NC (Hybrid) Build, Support, and Improve the Technology That Keeps Business Moving BHS Corrugated North America is seeking an IT Infrastructure Specialist to support and enhance our North American IT environment...Work at office
- ...Deadline Posted Until Filled Job Summary The Regional IT Technical Support Specialist travels to assigned branches to assist with the day‑to‑day... .... Experience working with computers in a WAN environment is helpful. Working knowledge of Microsoft Office and O365, Internet,...Work experience placementWork at officeRemote work
- ...~401(k)-retirement plan ~ Night and swing shift differential pay for select roles We are looking for an entry level Support Specialist to join our Information Technology team in our regional office in Charlotte, NC. This is a full-time, in-person position....Full timeFor contractorsInternshipWork at officeRemote workNight shiftAfternoon shift
$64.45k
...Regions, the Technical Analyst reviews, analyzes, and modifies programming including encoding, testing, debugging and installing to support applications and systems. This position participates in the design and development of various applications and systems. Primary...Full timeWork at officeRelocationVisa sponsorshipWork visaRelocation packageFlexible hours3 days per week- ...Operations team at TQL, you will provide onsite and remote technical support for our offices in a designated region. You will work directly... ...Information Technology or equivalent work experience 1 year of Help Desk experience; supporting hardware, software, and VoIP systems...Work experience placementH1bWork at officeRemote workRelocation
- ...Regions, the Technical Analyst reviews, analyzes, and modifies programming including encoding, testing, debugging and installing to support applications and systems. This position participates in the design and development of various applications and systems. Primary...
- ...Location: Charlotte, NC Responsibilities: ~ Work with Finance business process owners and relevant management stakeholders to support and optimize technology solutions related to Finance systems including AR, GL, AP, FA, and CM ~ Proficient in oracle financial...Contract workWork experience placement
- ...IT User Support Specialist Location - Charlotte, NC Contract Job Description : IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision, this job responds to problems...Contract workWork experience placementWork at officeImmediate startRemote work
- ...A leading IT support company in Charlotte, NC is seeking a Support Desk Specialist to provide first-level IT support in a high-volume call center environment. The ideal candidate will have experience in customer service and be comfortable handling approximately 35 calls...
- ...Technical Support Agent Bellwether is an established IT managed service provider located... ...years. We deliver strategic IT support to help our clients operate efficiently and grow with... ...in a technical support or IT help desk role (internship or volunteer experience accepted...Casual workInternshipWork at office
- ...The isolved Benefits Support Specialist is an integral member of the team that will play a role in partnering with our customers and providing... ...results while reducing risk. No matter the industry, we help high‑growth organizations employ, enable and empower their workforce...
- ...We are seeking a highly technical Technical Analyst to support mobile application monitoring, analytics, and platform engineering initiatives. This role sits at the intersection of native mobile development, observability, and automation , and will play a key role in scaling...
- ...Join to apply for the Service Desk Analyst role at CannonDesign . If you think your skills, experience... ...for providing first-line technical support to end users, and escalating complex problems as needed. You will help administer the technology our designers rely on...Full timeFor contractorsWork at officeLocal areaRemote work
- ...The Technical Support Specialist is responsible for providing hands‑on technical support to the Kress dealer network, focusing on power tools and outdoor power equipment. The role partners closely with dealer service departments to diagnose issues, support repairs, explain...Work at office
- ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite‑level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted...Local areaRemote work
- ...Position Overview We are seeking a Tier 2 Support Desk Technician to join our Managed Services team. This role is ideal for a technically... ...who takes ownership of their work Someone who enjoys helping people and solving problems A team player who collaborates...Work at office
$27 - $30 per hour
...Our Technical Support Representative opportunity would see you supporting a leading medical device manufacturer’s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication...Hourly payPart timeSeasonal workRemote work$21 - $23 per hour
...Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Service Analytics and Reporting, Associate Support, etc. Identify ATM production failure scenarios, create incident, enhancement, or problem tickets, and communicate with internal teams...Contract workWork at officeWorldwide- ...DPR Construction is looking for a Service Desk Analyst Level 2 to provide technical support and application assistance to internal employees. Ideal candidates will have strong problem-solving skills, attention to detail, and experience in IT support. The role involves...
- ...Overview RS&H is seeking a skilled IT Service Desk Analyst to join our IT team in the Charlotte, NC office, supporting Associates in that office directly and supporting the business and IT teams remotely across the United States. The role involves first-call resolution...Work at officeRemote work
- ...performance, injury risk and rehabilitation. About The Role We have plenty of growing left to do, so we are looking for a Technical Support Representative to join our team in a hybrid role (potential for fully remote). You will provide world‑class support to our...Remote work
- ...personnel in Technology Operations. Required Skills & Qualifications ~4 years of Technology Operations experience or production support or helpdesk experience ~ Troubleshooting, AutoSys, SQL, (Unix/Linux) ~5-7 years of experience in production support/application...
- ...Operating Sector: Information Services Position Title: Service Desk Analyst Reporting to the Service Desk Team Lead, the Service Desk... ...service requests to ensure timely resolution, provide front‑line support to the end‑user community, and maintain customer satisfaction,...Work experience placement
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