Deskside IT Support Engineer (Mac/Apple Specialist) - On-Site
Full-time
Xperteks
Location: New York, NY – Fully On-Site at Client Location
Employment Type: Full-Time, Permanent
Key Responsibilities
- On-Site Support: Provide elite, face-to-face deskside technical support for local executives and staff.
- Apple Ecosystem Management: Troubleshoot, configure, and deploy MacBooks, iMacs, iPhones, and iPads.
- Hardware & Software Lifecycle: Handle local hardware repairs, data migrations, and software installations.
- MDM Administration: Utilize Addigy to manage, patch, configure, and secure macOS endpoints.
- Documentation & Tickets: Keep highly accurate, up-to-date documentation and track your daily tasks.
- Cross-Platform Integration: Assist users with Microsoft 365, Google Workspace, and enterprise VPNs on macOS.
- VIP Support: Deliver white-glove, priority technical assistance to C-suite executives and VIP users.
- MSP Liaison: Act as the primary on-site bridge between the client's local staff and our remote MSP service desk.
Qualifications & Skills
- Experience: 3+ years in a deskside support or desktop engineering role, preferably within an MSP or corporate enterprise.
- OS Expertise: Advanced, deep-dive troubleshooting knowledge of macOS and iOS.
- MDM Knowledge: Hands-on experience using Addigy or another similar MDM for Apple device management.
- MSP Tools: Experience utilizing Autotask for ticketing and ITGlue for documentation is a major plus.
- Soft Skills: Exceptional customer service, clear communication, and a polished professional presence.
- Autonomy: Ability to manage your daily on-site ticket queue independently with minimal direct supervision.
- Certifications: Apple Certified Support Professional (ACSP) or Addigy certifications are highly desirable..
What We Offer
- The dynamic culture and career path of a leading Managed Service Provider.
- The consistency of working at a single, dedicated modern client workplace.
- Competitive salary, comprehensive healthcare benefits, 401(k) matching, and paid time off.
Vacancy posted 15 days ago
Similar jobs that could be interesting for youBased on the Deskside IT Support Engineer (Mac/Apple Specialist) - On-Site in New York, NY vacancy
- Addepar seeks an experienced IT Support Specialist to join our IT Team in a primarily Apple-based corporate environment. You will provide on-site, hands-on support for employees, resolve complex Mac and Windows issues, and optimize SaaS platforms to support enterprise operations...Website
- ...Computer Consultancy, Inc. is seeking a dedicated Deskside IT Support Engineer to join our team. You will work 100% on-site as a dedicated, embedded engineer at a premier... ...high-touch desktop support tailored to a heavy Mac environment. The role requires 3+ years of deskside...Website
- Authentic Brands Group is seeking an IT Support Specialist to provide hands-on support for all technology within the company. You will support Mac and Windows devices, Office 365, Teams, and related tools across offices in New York and abroad. The role emphasizes end-user...WebsiteWork at office
- The Chapin School in New York City is seeking an IT Support Specialist to maintain a predominantly Mac environment for students, faculty, and staff. You will... ...to minimize classroom disruption. This full-time, on-site position reports to the Director of Technology and collaborates...WebsiteFull time
- Addepar seeks an IT Support Specialist to join its global IT team in New York. The role focuses on hands-on on-site support in a fast-paced, Apple-dominant environment, with strong problem-solving and a customer-first mindset. The ideal candidate has 4+ years in a corporate...Website
- ...network for trusted trade, seeks a Senior IT Support Engineer in Brooklyn, NY. You will be the... ...automation. You will manage Windows and Mac fleets, ensure network stability, and support... ...and collaboration tech, with a hybrid on-site/work-from-home setup. #J-18808-Ljbffr 5...WebsiteWork from home
$104k - $130k
...and complexity. Addepar supports clients worldwide with... ...an experienced IT Support Specialist to join our IT Team. This... ...requires familiarity with Mac, some experience with... ...in a primarily Apple-based corporate environment... ...What You’ll DoProvide on-site, hands-on support for...WebsiteH1bWork at officeRemote workWorldwideVisa sponsorshipWork visa$70k
...uptime and a smooth IT experience are... ...first-line end‑user support across devices, applications... ...role requiring on‑site presence to support... ...macOS/iOS (Apple‑first) and foundational... ...enroll and support Macs via Jamf (with... ...support from experienced engineers. Structured...WebsiteFull timeWork at office$65k - $95k
Position Summary: The IT Specialist plays a crucial role in providing IT support across a global Microsoft cloud and on-premises... ...involves supporting Windows and Mac computers, as well as Bring Your... ...Environment & Expectations: On-site presence required at NYC office during...WebsiteTemporary workFor contractorsWork at officeLocal areaRemote workWorldwideShift work$90k - $110k
...who collaborates with specialists in cardiology, neurology... .... ROLE Atria’s IT environment is designed... ...across this spectrum, supporting both corporate and clinical... ...(Okta, Google, Apple/Mac) and networking experience... ...uncertain work hours On site in New York City...WebsiteWork at officeRemote workFlexible hours- ...full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with PC, Mac and printer break/fix. Responsibilities... ...Provide phone support and on-site remediation for workstation... ...Services is a growing custom IT solution provider, servicing...WebsiteFull timeNight shift
- Overview Desk Side Support encompasses physical assistance... ...user’s desk to resolve IT-related issues, with... ...moving equipment within a site, upgrading hardware, and... ...troubleshooting Windows-based and Mac-based workstations using... ...new Desktop Support Engineer jobs in New York, NY ....WebsiteFull time
$45k - $60k
Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We... ...NY/NJ metro since 2009. We hire engineers and technicians who care about... ...cloud architects, cybersecurity specialists, and field technicians. Desktop...WebsiteWork at officeRemote workFlexible hours$35 - $45 per hour
Join to apply for the Desktop Support Technician - NYC role at Inspiroz Join to... ..., detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Bronx, NY. As an STS... ...Requirements Knowledge of: Windows Systems Mac Systems Active Directory Networking...WebsiteLong term contractFull timeRemote workMonday to FridayFlexible hoursShift work$35 per hour
...software problems with Apple products , including desktop... ..., Deep Freeze) Support and assist employees using... ...support requests in the IT Helpdesk both in person... ...Confluence Strong OS X and Mac hardware troubleshooting... ...Responsibilities Working on site running our IT help desk...WebsiteRemote work- ...at least 3+ years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop... ...and de-allocation where Service Provider Site support resources are staffed. Manage entire...WebsiteFreelanceRemote work
$55k - $75k
...network, and end-user support across the NY/NJ... ...NYC-based managed IT services provider serving... ...2009. We hire engineers and technicians who... ...architects, cybersecurity specialists, and field... ...(mix of remote, on-site at our office, and... ...Comfortable with Windows, Mac, basic networking...WebsiteWork at officeRemote workFlexible hoursInterDataLink, Inc.
New York, NY3 days ago- ...innovative solutions, we support healthier workplaces... ...is looking for an IT Support Specialist to help our team stay... ...troubleshooting both Mac and Windows computers... ...tools Familiarity with Apple Business Manager for enrolling... ...Able to work on-site in New York, NY, juggle...WebsiteFull timeWork at officeRemote workFlexible hours
$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...related to operating systems (Windows/Mac OS), business applications, and network... ...accurate records. Support remote and on-site users across various locations as...WebsiteHourly payContract workWork at officeRemote work- .... What you’ll doAs an IT Support Specialist in New York, you'll be... ...User Support: Support engineers and other highly technical... ...across Mac hardware and software.... ...out, relocation, or new-site commissioning from the... ....Past experience with Apple Business Manager or zero...WebsiteFull timeWork at officeImmediate startRemote workRelocationMonday to ThursdayFlexible hours
Sierra
New York, NY4 days ago $80k - $100k
...America is seeking a highly motivated IT Support Specialist to provide technical support for our end... ...technical support to end-users, both on-site and remotely Monitor and manage help... ...procurement of IT hardware and software (Mac / HP, POS, Meeting room, peripherals) and...WebsiteFull timeWork at officeRemote work$75k - $85k
...located in New York City, seeks an IT Support Specialist. All candidates are... ...technology team keeps a predominantly Mac environment running for... ...a full-time, year-round, on-site position with occasional adjustments... ...deploy, maintain, and repair Apple hardware and peripherals, and...WebsiteFull timeCasual workRemote workRelocation- LincolnIT is looking for a full-time Level I/II Desktop Support Engineer in New York, NY. You will provide phone and onsite support, troubleshoot issues across PC and Mac systems, and conduct software installations and updates. The ideal candidate has 2-3 years of experience...Full time
$25 - $30 per hour
...commerce and technology. It brings brands to life... ...hire an in‑house, IT Support Specialist. In this role, you’ll... ...stack consists of both Macs and Windows based... ...software usage. Support On‑Site office operations (... ...in Computer Science, Engineering. Primary Location Hourly...WebsiteHourly payTemporary workWork at officeLocal areaImmediate startRemote workWorldwide$28 - $31 per hour
...Client: Amazon Title: Support Engineer II Duration: 3-month contract (High possibility... ...: New York City, NY (100% on-site) Pay Range: $28 to $31 per... ...of experience in corporate IT support, helpdesk, or desk-... ...2+ years supporting Windows, Mac and/or Linux operating systems...WebsiteHourly payFull timeContract workTemporary workCollabera
New York, NY4 days ago- Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site...WebsiteFull timeRemote work
- ...looking for a Lead Technician, IT End User Support who will be responsible for... ..., you will provide expert site and executive white glove technical... ..., including Windows and Mac devices. Provide support... ...engagement. As a trusted IT and Engineering services provider,...WebsitePermanent employmentContract workTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours
$35 per hour
On-Call IT Field Technician ? PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 hour (on-site) Schedule: Flexible ? You accept jobs based on your availability Important Note This is...WebsiteHourly payFor contractorsLocal areaRemote workFlexible hours$35 per hour
On-Call IT Field Technician - PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible - You accept jobs based on your availability Important Note This...WebsiteHourly payFull timeFor contractorsLocal areaRemote workFlexible hours$45k - $50k
...Description Department: Infrastructure & Technology Position Title: IT Helpdesk Support Technician Reports to: Director, Infrastructure Essential Job... ...computer troubleshooting and repair services Perform on-site and/or remote analysis, diagnosis and resolution of complex...WebsiteWork at officeRemote workNight shiftRotating shiftWeekend work6AM City
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Deskside IT Support Engineer (Mac/Apple Specialist) - On-Site. Be the first to apply!
Related searches
- IT support engineer New York, NY
- junior support engineer New York, NY
- support escalation engineer New York, NY
- production support engineer New York, NY
- application support developer New York, NY
- application support engineer New York, NY
- line support engineer New York, NY
- software technical support engineer New York, NY
- tech support engineer New York, NY
- technical support engineer New York, NY