Deskside IT Support Engineer (Mac/Apple Specialist) - On-Site
Full-time
Xperteks
Location: New York, NY – Fully On-Site at Client Location
Employment Type: Full-Time, Permanent
Key Responsibilities
- On-Site Support: Provide elite, face-to-face deskside technical support for local executives and staff.
- Apple Ecosystem Management: Troubleshoot, configure, and deploy MacBooks, iMacs, iPhones, and iPads.
- Hardware & Software Lifecycle: Handle local hardware repairs, data migrations, and software installations.
- MDM Administration: Utilize Addigy to manage, patch, configure, and secure macOS endpoints.
- Documentation & Tickets: Keep highly accurate, up-to-date documentation and track your daily tasks.
- Cross-Platform Integration: Assist users with Microsoft 365, Google Workspace, and enterprise VPNs on macOS.
- VIP Support: Deliver white-glove, priority technical assistance to C-suite executives and VIP users.
- MSP Liaison: Act as the primary on-site bridge between the client's local staff and our remote MSP service desk.
Qualifications & Skills
- Experience: 3+ years in a deskside support or desktop engineering role, preferably within an MSP or corporate enterprise.
- OS Expertise: Advanced, deep-dive troubleshooting knowledge of macOS and iOS.
- MDM Knowledge: Hands-on experience using Addigy or another similar MDM for Apple device management.
- MSP Tools: Experience utilizing Autotask for ticketing and ITGlue for documentation is a major plus.
- Soft Skills: Exceptional customer service, clear communication, and a polished professional presence.
- Autonomy: Ability to manage your daily on-site ticket queue independently with minimal direct supervision.
- Certifications: Apple Certified Support Professional (ACSP) or Addigy certifications are highly desirable..
What We Offer
- The dynamic culture and career path of a leading Managed Service Provider.
- The consistency of working at a single, dedicated modern client workplace.
- Competitive salary, comprehensive healthcare benefits, 401(k) matching, and paid time off.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Deskside IT Support Engineer (Mac/Apple Specialist) - On-Site in New York, NY vacancy
- ...printers, and peripherals Support Windows, Mac (lightly), and Apple iOS (iPhones/iPads)... ...For 5-7 years of IT support experience... ...focused mindset The L2 Deskside Support Technician provides on-site, second-level IT... ...necessary Support remote engineering teams in application...WebsiteRemote work
- ...team Airwallex IT Operations is the... ...employees with technical support, and manage our... ...your skills in engineering. Responsibilities... ...requires regular on-site days in our office... ...problems with windows and Apple hardware and... ...MDM applications - Mac and Windows Experience...WebsiteFor contractorsWork at officeRemote workWorldwideShift work
Airwallex
New York, NY2 days ago - ...years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware... ...under instruction-based activities at sites. Ability to lift / move computer equipment... ...administration of Windows O/S and MAC/Linux OS (preferred). Usage Knowledge...WebsiteFlexible hours
Sky Systems
New York, NY19 hours ago - ...Desktop Support Engineer4-7 years of experience in Desktop Support Engineer.4-7 years of experience in Desktop Management - Infrastructure... ...Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN... ..., and upgrades.Provide IT support for on-site or off-site events and...WebsiteLocal areaImmediate startRemote work
MDA Edge
New York, NY1 day ago $65k - $95k
Position Summary: The IT Specialist plays a crucial role in providing IT support across a global Microsoft cloud and on-premises... ...involves supporting Windows and Mac computers, as well as Bring Your... ...Environment & Expectations: On-site presence required at NYC office during...WebsiteTemporary workFor contractorsWork at officeLocal areaRemote workWorldwideShift work$90k - $110k
...who collaborates with specialists in cardiology, neurology... .... ROLE Atria’s IT environment is designed... ...across this spectrum, supporting both corporate and clinical... ...(Okta, Google, Apple/Mac) and networking experience... ...uncertain work hours On site in New York City...WebsiteWork at officeRemote workFlexible hours- ...full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with PC, Mac and printer break/fix. Responsibilities... ...Provide phone support and on-site remediation for workstation... ...Services is a growing custom IT solution provider, servicing...WebsiteFull timeNight shift
- Overview Desk Side Support encompasses physical assistance... ...user’s desk to resolve IT-related issues, with... ...moving equipment within a site, upgrading hardware, and... ...troubleshooting Windows-based and Mac-based workstations using... ...new Desktop Support Engineer jobs in New York, NY ....WebsiteFull time
$45k - $60k
Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We... ...NY/NJ metro since 2009. We hire engineers and technicians who care about... ...cloud architects, cybersecurity specialists, and field technicians. Desktop...WebsiteWork at officeRemote workFlexible hours- ...Foundation (FPF) is hiring a part-time IT support specialist to assist a six-person infrastructure team... ...role is hybrid with up to two days on-site at our Brooklyn DUMBO office and remote... ...provide front-line IT support in a Mac/Linux environment, onboard/offboard staff...WebsitePart timeWork at officeRemote work
$35 per hour
...software problems with Apple products , including desktop... ..., Deep Freeze) Support and assist employees using... ...support requests in the IT Helpdesk both in person... ...Confluence Strong OS X and Mac hardware troubleshooting... ...Responsibilities Working on site running our IT help desk...WebsiteRemote work$35 per hour
...is hiring a 25-hour-per-week IT support specialist to support our staff and... ...with up to two days a week on-site at our office in Brooklyn’s... ...business hours. Reporting to the engineering manager for infrastructure,... ...and requests in our mixed Mac/Linux environment, helping...WebsitePart timeWork experience placementWork at officeRemote work2 days per week$55k - $75k
...network, and end-user support across the NY/NJ... ...NYC-based managed IT services provider serving... ...2009. We hire engineers and technicians who... ...architects, cybersecurity specialists, and field... ...(mix of remote, on-site at our office, and... ...Comfortable with Windows, Mac, basic networking...WebsiteWork at officeRemote workFlexible hoursInterDataLink, Inc.
New York, NY4 days ago$28 - $30 per hour
...proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this... ...related to operating systems (Windows/Mac OS), business applications, and network... ...accurate records. Support remote and on-site users across various locations as...WebsiteHourly payContract workWork at officeRemote work$75k - $85k
...located in New York City, seeks an IT Support Specialist. All candidates are... ...technology team keeps a predominantly Mac environment running for... ...a full-time, year-round, on-site position with occasional adjustments... ...deploy, maintain, and repair Apple hardware and peripherals, and...WebsiteFull timeCasual workRemote workRelocation$80k - $100k
...America is seeking a highly motivated IT Support Specialist to provide technical support for our end... ...technical support to end-users, both on-site and remotely Monitor and manage help... ...procurement of IT hardware and software (Mac / HP, POS, Meeting room, peripherals) and...WebsiteFull timeWork at officeRemote work$104k - $130k
...and complexity. Addepar supports clients worldwide with... ...an experienced IT Support Specialist to join our IT Team. This... ...requires familiarity with Mac, some experience with... ...in a primarily Apple-based corporate environment... ...You’ll Do Provide on-site, hands-on support for...WebsiteH1bWork at officeWorldwideVisa sponsorshipWork visa- ...What you’ll do As an IT Support Specialist in New York, you'll be... ...User Support: Support engineers and other highly technical... ...across Mac hardware and software.... ...out, relocation, or new‑site commissioning from the... ...Past experience with Apple Business Manager or zero...WebsiteFull timeWork at officeImmediate startRemote workRelocationMonday to ThursdayFlexible hours
- ...We are looking for a network engineer to join Etsy's IT Engineering team on a 6-... ...resolution, and hands-on migration support. You will work closely with... ...checks across all office sites (Brooklyn, Dublin, CDMX) using... ..., including port config, MAC-based reservations, and VLAN...WebsiteContract workWork at officeRemote workShift work
Braintrust
New York, NY2 days ago $35 per hour
On-Call IT Field Technician - PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 hour (on-site) Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an...WebsiteHourly payFor contractorsLocal areaRemote workFlexible hours$35 per hour
On-Call IT Field Technician - PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible - You accept jobs based on your availability Important Note This is...WebsiteHourly payFor contractorsLocal areaRemote workFlexible hours$125k - $140k
WORK OPTION: In Office_________________Position Summary:The Executive Meeting, & IT Support Engineer provides dedicated on-site and remote support for executive meeting needs, conference-room AV, studio interviews, and high-profile collaboration experiences. The role will...WebsiteFull timeTemporary workWork at officeLocal areaRemote workFlexible hours$87k - $115k
...here at Palantir. As an IT Support Engineer, you take real pride of our... ...Support executive travel and on-site needs, including internal... ...configure, and maintain Windows and Mac workstations across the... ...and support IT Support Specialists, providing guidance, knowledge...WebsitePermanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift workPalantir Technologies
New York, NY4 days ago$69k - $72k
...passion for continuous learning. The IT Technician will report to the... ...This role spans traditional IT support, cybersecurity practices, and... ...optimal usability across all sites Troubleshoot hardware and software issues on Windows and Mac environments Proactively upgrade...WebsitePermanent employmentSummer workCasual workSeasonal workWeekend work$67k - $72k
A leading IT service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot... ...abilities and strong customer service skills. This full-time on-site position offers a salary range of $67,000-$72,000 along with a...WebsiteFull time- ...everyday life while supporting businesses,... ...Position: Support Engineer II Location: New York... ...Candidates will have one site to start but their... ...proximity) Client's IT Support is the... ...supporting Windows, Mac and/or Linux Operating... ...preferred, especially Apple ACMT/ACSP and Cisco...WebsiteTemporary workWork experience placementRemote workWorldwideFlexible hoursShift workWeekend work
- ...opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm.... ...Conditions This position requires hybrid on-site presence as an essential function of the role. Consistent...Website
$89.59k - $197.46k
...currently seeking a Senior Associate, Credit Specialist to join our Audit practice.... ...Exchange Commission (SEC) registrants and supporting the execution of a high-quality auditIdentify... ...towards the bottom of our KPMG US Careers site at Benefits & How We Work.Follow this...WebsiteLocal area$93k - $116k
Specialist, Ecommerce Trade + Web Merchandising, Pandora NAM As the largest jewellery brand... ...presentation, promotional execution, and supports global releases to drive growth and... ...experience in ecommerce merchandising, site merchandising, category management, or related...WebsiteWork at officeWorldwide- ...Job Description Technical Support Engineer – Level 2 Pro4ia is a global... ...project management skills to core IT services so clients can... ...RESPONSIBILITIES · Provides off-site technical support to customers... ...for Microsoft Windows Server, MAC OS, Citrix and VMWare...WebsiteShift work
Onit, Inc
New York, NY25 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Deskside IT Support Engineer (Mac/Apple Specialist) - On-Site. Be the first to apply!
Related searches
- senior IT engineer New York, NY
- IT software developer New York, NY
- junior application support engineer New York, NY
- system support engineer New York, NY
- senior support engineer New York, NY
- IT network engineer New York, NY
- implementation support engineer New York, NY
- line support engineer New York, NY
- IT engineer New York, NY
- IT support engineer New York, NY