Financial Consultant

3205 Coors NW, Albuquerque, NM 87120, USA We are currently seeking a Part‑Time Financial Consultant to join our Ladera Branch who can work 30 hours per week , with open availability Monday–Saturday . As a Financial Consultant, you will be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate and fulfill members’ financial needs. You will show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You will identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed. What you’ll do: Assist members with their financial needs through a consultative needs‑based approach. Identify and educate members on value‑added products/services to meet individual needs, including opening and closing accounts/memberships, consumer loans (excluding home loan products), and answering questions about products and services. Refer members to specialized departments, as needed. Support the Teller line, as needed. Handle problem resolution within your authority level. Process transactions in accordance with established policies, procedures, laws and regulations, and with a high degree of accuracy. What you’ll need: Three to five years of similar or related experience High School Diploma or GED Key skills and experience: Knowledge of Teller and Platform Operations. Ability to provide exceptional service. Accuracy in numbers, procedural detail, processing, and balancing negotiable instruments. Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution. Effectively communicate with internal and external customers appropriately via in person, email, etc. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Nusenda-Credit-Union