Bilingual Customer Service Representative

Job Title: Bilingual Customer Service Representative

Location: Allentown PA

Industry: Healthcare

Pay: 17-$19/hr

Compensation & Benefits

· Compensation: $17 – $20/hour (actual range provided in postings as required by applicable state pay transparency laws).

Benefits : This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Our client is a growing healthcare organization expanding its patient customer service team.

Job Description:

The Bilingual Customer Service Representative will be the primary point of contact for patients assisting with scheduling appointments.

Key Responsibilities:

• Answer inbound and place outbound calls to patients
• Schedule and confirm patient appointments

Qualifications:

• Bilingual (English/Spanish) required
• Strong communication and customer service skills

Additional Details:

• Schedule: Monday–Friday, 8:00 AM–4:30 PM

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.