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Client-Facing Technical Support Engineer

ICE Clear Europe Limited

Intercontinental Exchange, Inc. seeks a Client Support Specialist to serve as a front-line technical resource for ICE Mortgage Technology products, helping customers install, configure, and use the software. Based in Jacksonville, FL, you will resolve questions and coordinate with backline engineers to ensure complete issue resolution. You will document interactions in the CRM, strive for first-call resolution, manage case backlog, and follow guidelines while delivering consistent service to a #J-18808-Ljbffr ICE Clear Europe Limited

Vacancy posted 1 day ago
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