Security Officer Unarmed Patrol Customer Care

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Care in Miami, FL , you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer supporting a government location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide professional customer service and communication. You will help create a welcoming environment for employees and visitors while reporting concerns and supporting site operations. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $22.26 / Hour

Job Schedule:

DayTimeFri06:00 AM - 06:00 PMSat06:00 AM - 06:00 PMSun06:00 AM - 06:00 PM

What You'll Do:

• Provide customer service to visitors, employees, and members of the public at a government location by carrying out site-specific security-related procedures, access protocols, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of buildings, grounds, parking areas, entry points, and perimeter areas to help identify and report unusual activity, hazards, or policy concerns.
• Monitor access points and verify authorized entry in accordance with established procedures; direct visitors and communicate site requirements professionally.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; notify appropriate personnel and follow established reporting procedures.
• Prepare accurate activity logs, incident reports, and patrol documentation while maintaining professional communication with site personnel and the public.

Minimum Requirements:

• Provide proof of a high school diploma or GED, as required by the client.
• Be at least 21 years of age.
• Possess a DD214 with an honorable discharge, an associate degree, 60 college credits, a police academy certificate, or a corrections academy certificate.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1643797