Warehouse Supervisor

Warehouse Supervisor

Carol Stream, Illinois, United States

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization!

The Opportunity:

We are seeking a proactive and detail-oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross-functionally while leading project initiatives. You'll manage client projects, streamline processes, and ensure timely, cost-effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.

Responsibilities:

• Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.
• Achieving all operational goals and service levels alongside the operations leadership team.
• Finding creative solutions for day-to-day operational challenges.
• Maintain a safe and healthy work environment, ensuring policies and procedures are followed.

Daily and Monthly Responsibilities

• Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.
• Manage eCommerce order fulfillment while achieving established service levels.
• Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
• Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.
• Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
• Support new client onboarding and creative fulfillment processes.
• May be required to perform other duties to meet the organization's ongoing needs.
• Monitor project timelines, budgets, and deliverables.
• Coordinate with the internal team regarding client projects.
• Present progress updates and resolve issues in real time.
• Identify process improvement opportunities (efficiency, cost reduction, accuracy).

What You'll Bring to the Team (Required Skills & Abilities):

• 3+ years experience leading an operations team in a warehouse environment
• Ability to learn new technologies and custom proprietary software quickly
• Ability to hire, coach, train, and manage a team of 10 to 50 employees
• An ability to learn and adapt quickly in a fast-paced changing environment
• Detail Oriented, Strong Interpersonal and Communication Skills
• Fluent in English (Spanish is a plus)
• Understanding of OSHA and regulatory compliance is a plus
• High school diploma or equivalent (College degree preferred)
• Experience with Microsoft Excel or Google Sheets

Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.

Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.

Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.

Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

Compensation Range

$65,000 - $70,000 USD