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Remote Tier 1 IT Service Desk Engineer

New Charter Technologies, LLC

Springfield, IL
  • Remote job

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to support end users across multiple client environments. The role emphasizes rapid issue resolution, accurate documentation, and strong customer communication in a remote setting. Ideal candidates hold a two-year technical degree and have 1–5 years in a service desk or help desk. Proficiency with ConnectWise PSA and IT Glue, plus knowledge of basic networking, is preferred. #J-18808-Ljbffr New Charter Technologies, LLC

Vacancy posted 4 days ago
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