Remote IT Service Desk Engineer - Tier 1 Support
New Charter Technologies, LLC
- Remote job
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to support end users remotely across client environments. You will resolve printers, password resets, MFA issues, antivirus alerts, and assist with new user setups while documenting in IT Glue and ConnectWise PSA. You will interact with customers regularly, maintain strong communication, and join team meetings to stay aligned. A two-year technical degree and MSP experience are preferred. #J-18808-Ljbffr New Charter Technologies, LLC
- Element Technologies is seeking a Tier 1 Service Desk Engineer to join our remote-first team. You will handle end-user support, troubleshoot printers, password resets, MFA issues,... ...antivirus alerts, using ConnectWise PSA and IT Glue to document work. Remote position with...Remote job
- Element Technologies is hiring a Tier 1 Service Desk Engineer to deliver prompt technical support to clients from a remote setting. You will handle incidents from printers to MFA, maintain documentation in IT Glue and ConnectWise PSA, and collaborate with team members to...Remote job
- Impact Networking, LLC is seeking Service Desk Engineers to support managed IT clients. You will provide remote Tier 1-3 troubleshooting, document resolutions, and collaborate with senior engineers. The role emphasizes strong communication and proactive problem-solving...Remote jobWork at office
- ...Tier 1 Support Engineer Location: Durham North Carolina (Hybrid / Remote) Employment Type: Full-Time Reports To:... ...Administration is a growing Managed Service Provider (MSP) delivering IT support, network... ...Engineer to join our service desk and be the first point of...Remote workFull time
- Magna5 is seeking a Tier 1 Engineer for End User Support in Fredericksburg, VA. The role is hybrid and requires eligibility to work in the United States. The engineer will handle support requests, troubleshoot end-user issues, and collaborate with the Defense Sector team...Remote job
- Slang AI is hiring a Technical Support Specialist to own Tier 1 and Tier 2 support across phone, email,... ...Success, Implementation, Product, and Engineering to resolve issues, identify trends,... ...support as the company grows. This is a remote role with occasional offsites. The...Remote job
- ...Texas is seeking a bilingual Support Engineer I (Spanish/English) for on-site Tier 1 support and engineering.... ...will triage tickets, fulfill service requests, and resolve a range of IT issues with strong... ...SOPs and knowledge bases, and remote monitoring. #J-18808-Ljbffr...Remote workWork at office
- Magna5 is seeking a Tier 1 Engineer for End User Support in a hybrid role, based near Fredericksburg, VA. This... ...Industrial Base clients with remote and on-site tasks, including server,... ...role emphasizes security-conscious service delivery within a DIB context, requiring...Remote job
- ...growth and expanding client demand, we are seeking a Tier 1 IT Support Technician with a strong desire to develop their... ..., grow, and build a long-term path in managed services. The position includes both remote and onsite support for clients under our Operations...Remote workWork at officeImmediate start
- ...IT Service Desk Technician Tier 1.5 (MSP) We are proud to be a trusted IT service provider for businesses... ...platforms to provide proactive, high-quality support in a dynamic IT environment. IT... ...2016-22 Familiarity with RMM and remote assistance tools (e.g. ConnectWise)...Remote work
- ...IT Helpdesk Technician Tier 1.5 (MSP) We are a Managed Services Provider headquartered in Wantagh, NY. By utilizing key partnerships, we combine skills, experience... ...offering including Managed IT Services, Remote IT Support, Cybersecurity Services, IT Consulting...Remote work
- The IT Support Specialist I at Orange County Community College reports to the IT Support Manager... ..., first-contact technical assistance for Tier-1 issues, prioritizes workload, and... ...supports Windows and Office 365, assists with remote access and helpdesk tools, and #J-18808-...Remote workWork at office
- ...Description Job Description IT Helpdesk Specialist (Tier 1 / Tier 2) Job... ...escalated technical support for OASIS employees across... ...on outsourced vendor services and recurring... ...an experienced help-desk professional with proven... ...Florida for a hybrid-remote role, as projects may...Remote workPermanent employmentTemporary workLive inWork at officeImmediate start
- HOK is seeking an IT Support Specialist to join the LA team. You will provide technical assistance to users, perform Tier 1 support, set up employee equipment, and troubleshoot hardware... ...inventories, and training users. Remote options are available on select days as...Remote jobFlexible hours
- ...Restaurants is seeking an Information Technology Support Specialist Tier 1 in Columbus, OH. The role provides first-... ...and network issues with timely, professional service. Responsibilities include incident management, remote support, and collaboration with vendors. The...Remote workLocal areaWeekend workAfternoon shift
- Location: Remote (U.S. based; Montana strongly preferred) Status:... ...exempt Reports to: Director of Support Services Organizational Overview:... ...patients. Position Overview: The Tier 1 Support Analyst serves as... ...Experience in customer service, help desk, or technical support role...Remote workFull timeWork at officeVisa sponsorshipWork visa
$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program.... ...knowledge articles, and remote-support tools. Troubleshoot... ...scope to field support, engineering, cybersecurity,...Remote workContract workLocal areaImmediate startShift workWeekend work$40k - $45k
...comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services),... ...in-person as well as remote support. About You... ...we stand behind. Help Desk Technician Summary As... ...rotation schedule Perform Tier 1 troubleshooting,...Remote workFull timeWork at officeShift work- ...Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries... ...base. The role emphasizes reliable, courteous service, strong problem-solving, and the ability to work...Remote workWork from home
$75k - $105k
...Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced... ...customer-facing technical support for the USMEPCOM ENLIST... ...articles, and remote-support tools. Troubleshoot... ...to field support, engineering, cybersecurity, application...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$21.75 - $25 per hour
...is looking for a Tier 1 Support Technician to be the... ...for our clients’ IT needs. You’ll solve... ...learn from senior engineers as you grow your... ...skills in a managed services environment.... ...ticket portal and remote sessions. Triage... ...1–2 years of help desk or IT support experience...Remote workWork from homeFlexible hours$29.52 per hour
...Tier 1 Help Desk AnalystArlington, VAAre you ready... ...Intelligence & Operations Support (MIOS) could be... ...technological services to our customers... ...maintenance of IT systems.Provides... ...software systems engineering, and/or applications... ...local and remote Technical Support...Remote workWork at officeLocal area- ...Overview The Help Desk Analyst will diagnose... ..., and resolve Tier 1 technical issues involving... ...After-hours support Critical Priority... ...Microsoft Teams Perform remote troubleshooting... ..., and self-service enablement Follow... ...established Help Desk/IT Operations policies...Remote workMonday to FridayShift workAfternoon shift
- ...Job Description Position Sought: Tier 1 Support Desk Technician Job Description: DCR is seeking a customer-focused Tier 1 Service Desk Specialist to join our support team... ...be responsible for providing frontline remote assistance, diagnosing initial technical...Remote workFull timeCasual workFlexible hoursNight shift
- ...Tier 1 It Support TechnicianHartford Bakery Inc - Evansville, IN 47710OverviewPosition... ...is provided by phone, remote tools, and in person on the... ...phone system support for desk phones, softphones, and floor... ...communication skills and a customer service mindset.Basic technical...Remote workFull timeWork at officeShift workAfternoon shift
- ...motivated individual to perform IT support for our office and field... ...technology tools and platforms. As a Tier 1 IT Support Technician, you... ...devices, both on-site and remotely. Install, configure and... ...systems. ~ Experience with help desk ticketing systems and remote...Remote workFor contractorsApprenticeshipWork at officeLocal area
- ...DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide... ...-facing technical support for the USMEPCOM ENLIST... ...technical or engineering assistance. The Tier... ...These positions are remote, with Chicago-area candidates... ...ticketing or IT service-management system...Remote workPermanent employmentContract workTemporary workFor contractorsLocal areaImmediate startShift workWeekend work
$16 per hour
...41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance... ...& Operations Support (MIOS) could be the place... ...Protection (CBP) Technology Service Desk (TSD) . This role serves... ...equivalent. ~1+ year of IT Help Desk or Technical Customer...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work- ...Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced... ...installation, and equipment issues, remotely configure client equipment, and escalate... ...has world-class customer service skills, strong analytical and problem...Remote work
- ASRC Federal Cyber LLC, a subsidiary of ASRC Federal, is seeking a Technical Support Specialist 1 to provide remote Tier 1 help desk support for FDA OII Applications clients. The role involves handling calls, emails, and tickets, and using ServiceNow to log issues and Knowledgebase...Remote job
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