Remote Tier 1 Help Desk Specialist for FDA Apps

Vistronix

Remote job

ASRC Federal Cyber LLC, a subsidiary of ASRC Federal, is seeking a Technical Support Specialist 1 to provide remote Tier 1 help desk support for FDA OII Applications clients. The role involves handling calls, emails, and tickets, and using ServiceNow to log issues and Knowledgebase tools to improve solutions. The candidate should have 2+ years in a help desk or contact center environment, strong communication, multitasking abilities, and a team-oriented mindset. #J-18808-Ljbffr ASRC Federal Holding Company

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Vacancy posted 2 days ago

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