Technical Support Specialist — Tier 1/2
Facility Solutions Group, Inc.
Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment, and escalate when needed. The ideal candidate has world-class customer service skills, strong analytical and problem-solving abilities, and proficiency with remote desktops, G Suite, and OS navigation. #J-18808-Ljbffr Facility Solutions Group, Inc.
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...Suggested
- Jobtailor in Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve connectivity, installation, and equipment issues, and educate customers on using their systems. You will configure client...SuggestedRemote job
- American Innovations is seeking a Technical Support Representative, Tier 1, to be the first point of contact for customers troubleshooting tablets, connectivity... ...teams to triage issues, create accurate tickets, and escalate patterns to Tier 2 and #J-18808-Ljbffr QuickCruitSuggested
- ...Job TitleTier 2 Help Desk SpecialistExperience and Education... ...provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance... ...DescriptionThe Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents...SuggestedFor contractors
$35 - $40 per hour
...features. Years of Experience: 2 years of experience... ...provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User... ..., but are not limited to, technical assistance for hardware, software... ...2x Get notified about new Specialist jobs in Austin, TX ....SuggestedFull timeFor contractorsRemote work- SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity... ...engineers, ensure SLA compliance, and mentor Tier 1 staff while resolving complex hardware, software,...For contractors
$55k - $65k
...learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support... ..., variety in your day, and the chance to flex both your technical skills and your people skills. If you’ve been stuck in a helpdesk...Full timeWork at officeFlexible hours3 days per week1 day per week$32 - $41 per hour
...Collaboration and Business IT Support services to some of the world’... ...transparency. WHAT YOU WILL DO As a Tier 2 Audio Visual Field Technician... ..., troubleshooting technical issues, and maintaining strong... ...license. DESIRABLE CRITERIA 1-3 years of experience in the...Contract work- ...Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range... ...is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position....Live inWork at officeRemote workWork from homeFlexible hours
- ...access and use the technology provided to support academic achievement. Essential Duties... ...and the ability to adapt and develop new technical skills as technology evolves Basic enterprise... ...or a high school diploma A minimum of 2 years of technical support experience is...Work at office
- Everforth Apex Systems seeks a mid-level Desktop Support Technician (Level 2) to provide hands-on end-user support onsite in Austin, TX. This six... ...depending on experience. You will own escalations, perform Tier 2 break/fix, manage onboarding/offboarding, software installs...Hourly payContract work
- The HT Group in Austin is seeking an IT Support Technician for a 6 month contract with potential to convert to a full-time role. Hybrid schedule: four days onsite and one day remote, supporting about 1,100 users across office, warehouse and international locations. This...Full timeContract workWork at officeRemote work
$18 - $25 per hour
...Technical Support Representative - Level 1As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm...Remote work- Provide tier 1 or tier 2 support in a fast-paced communication center Analyze, troubleshoot and resolve technical issues for connectivity, installation, and equipment defects Educate customers and configure client's equipment remotely when needed Escalate unresolved...Remote work
- ...Job Title: Business Analyst 2 Location: Austin, TX DESCRIPTION... ..., and objectives.Scope of Work:Support current DPS projects and... ...senior level Business Analyst (technical/emerging technology).Required:... ...methodology/practices.Preferred: 1-2 years of experience understanding...
- ...talented Team. Job Title: Business Analyst 2. Location: Austin, TX. I. Description... ...Content Accessibility Guidelines (WCAG) 2.1, Level AA related to federal and state accessibility... ...: Experience in identifying functional and technical requirements gathering, analysis and...
- IT Support Specialist - Level 2 Position Summary: The IT Support Specialist - Level 2 is responsible for providing advanced technical support to end-users across hardware, software, networking, and system... ...escalation point between Level 1 support and senior technical...Remote work
$50 - $55 per hour
1 week ago Be among the first 25 applicants Get AI-powered advice... ..., TX (Hybrid: 3 days onsite, 2 days remote) Why Join Us? Be... ...of a mission-critical project supporting public health services Gain... ...Contract Operations | Contract Specialist IV | 25-0507 Austin, Texas Metropolitan...Contract workRemote workMonday to Friday- ...Role: Help Desk Support Specialist (Level 2 & Level 3) Duration: 12 months Location: Austin,... ...Minimum Candidate Characteristics: Tier 2: 4 7 years of help desk, desktop... .... Responsibilities: Provide technical assistance to computer system users on...Work experience placementRemote work
- ...Type Contract Required Skills technical support Work Experience 4 years... ...Description The Help Desk Support Specialist will support the Texas... ...escalated from lower support tiers. The specialist will identify... ...material (12-month duration, 2,080 total hours) Work Arrangement...Contract workWork experience placementRemote work
- ...Title: Systems Analyst 1Location(s): Austin, TX Level Description 1-3 years of experience in the field or in a related area. Has... ...problems to automate processing or to improve existing computer systems.2 Required Ability to write detailed description of user needs, program...
- ...currently seeking Business Analyst 2 for one of our top Client for... ...on SSA automated systems (TIERS, SSP, EST, and other related... ...rules, business requirements, and technical specifications of changes or... ...include providing production support and technical assistance to...Contract work
- ...Business Analyst 2 Net 45 Payment Terms Resume and Photo ID required: For the safety... ...Education Agency requires the services of 1 Business Analyst 2, hereafter referred to... ...Agency works on multiple projects that support the mission of the agency of improving outcomes...Hourly payDaily paidRemote workMonday to FridayShift workWeekend workAfternoon shift
- ...Health and Human Services Commission requires the services of 1 Business Analyst 2, hereafter referred to as Candidate(s), who meets the... ...Medicaid IT-Contracted Systems efforts, integrated projects, and support of dependent efforts. The Worker will support and provide...
$52 - $56 per hour
...Business Analyst 2 Hybrid: On Site and Telework 12 months... ...requires the services of 1 Business Analyst 2 The following... ...Business Analyst Level 2: Support current client projects and priorities... ...senior level Business Analyst (technical/emerging technology) 4 Required...Remote work- ...100% onsite contract in Austin, TX. The role provides end-user support across desktop, network, and server issues, with emphasis on prompt... ..., ITSM familiarity, and the ability to translate technical details into user-friendly guidance. #J-18808-Ljbffr Luna Data...Long term contract
- .... Job Title: Business Analyst 2. Location: Austin, TX. I. Description... ...as a senior Business Analyst (Technical). Familiar with standard... ...analysis, validation, and testing support. The contractor will be... ...Years Preferred: PowerAutomate 1 Years Preferred: Jotform Ampcus...Contract workFor contractors
- ...Press Option+1 for screen-reader mode, Option+0... ...Reporting | New window Added - 2 days ago Help Desk... ...Contract Related Other Jobs Technical Trainer / Instructional... ...Austin , Texas Support Technician II Austin , Texas... ...Desktop Support experience Tier III support and...Long term contractContract workRemote work
$84.1k - $112.13k
...alternative application process. Technical Business Analyst III Full Time... ...Round Rock, TX, US 2 days ago Requisition ID: 1212... ...Technical Business Analyst II Supports Trellis Information Technology... ...Claims, or Default Prevention. One (1) year of experience in using AI...Full timeContract workWork at officeFlexible hours- ...Data Analyst Austin, Texas (Hybrid – 3 Days Onsite | 2 Days Remote) Experience: Minimum 12+ Years... ...Direct experience on the Texas Integrated Eligibility Redesign System (TIERS) project ✔ Candidates must reside within 1–2 hours driving distance of Austin...Remote work
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