Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Specialist — Tier 1/2

Facility Solutions Group, Inc.

Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment, and escalate when needed. The ideal candidate has world-class customer service skills, strong analytical and problem-solving abilities, and proficiency with remote desktops, G Suite, and OS navigation. #J-18808-Ljbffr Facility Solutions Group, Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist — Tier 1/2 in Round Rock, TX vacancy
  • Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot... 
    Suggested

    Facility Solutions Group

    Round Rock, TX
    1 day ago
  • Jobtailor in Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve connectivity, installation, and equipment issues, and educate customers on using their systems. You will configure client... 
    Suggested
    Remote job

    Jobtailor

    Round Rock, TX
    2 days ago
  • American Innovations is seeking a Technical Support Representative, Tier 1, to be the first point of contact for customers troubleshooting tablets, connectivity...  ...teams to triage issues, create accurate tickets, and escalate patterns to Tier 2 and #J-18808-Ljbffr QuickCruit
    Suggested

    QuickCruit

    Austin, TX
    4 days ago
  •  ...Job TitleTier 2 Help Desk SpecialistExperience and Education...  ...provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance...  ...DescriptionThe Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents... 
    Suggested
    For contractors

    Systems Engineering Solutions Inc Defunct

    Austin, TX
    17 hours ago
  • $35 - $40 per hour

     ...features. Years of Experience: 2 years of experience...  ...provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User...  ..., but are not limited to, technical assistance for hardware, software...  ...2x Get notified about new Specialist jobs in Austin, TX .... 
    Suggested
    Full time
    For contractors
    Remote work

    SES Corporation

    Austin, TX
    1 day ago
  • SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity...  ...engineers, ensure SLA compliance, and mentor Tier 1 staff while resolving complex hardware, software,... 
    For contractors

    SES

    Austin, TX
    1 day ago
  • $55k - $65k

     ...learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support...  ..., variety in your day, and the chance to flex both your technical skills and your people skills. If you’ve been stuck in a helpdesk... 
    Full time
    Work at office
    Flexible hours
    3 days per week
    1 day per week

    Bowman Williams

    Austin, TX
    1 day ago
  • $32 - $41 per hour

     ...Collaboration and Business IT Support services to some of the world’...  ...transparency. WHAT YOU WILL DO As a Tier 2 Audio Visual Field Technician...  ..., troubleshooting technical issues, and maintaining strong...  ...license. DESIRABLE CRITERIA 1-3 years of experience in the... 
    Contract work

    3M HEALTHCARE

    Austin, TX
    16 hours ago
  •  ...Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range...  ...is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position.... 
    Live in
    Work at office
    Remote work
    Work from home
    Flexible hours

    GCS Technologies

    Austin, TX
    1 day ago
  •  ...access and use the technology provided to support academic achievement. Essential Duties...  ...and the ability to adapt and develop new technical skills as technology evolves Basic enterprise...  ...or a high school diploma A minimum of 2 years of technical support experience is... 
    Work at office

    ReNEW Schools

    Austin, TX
    3 days ago
  • Everforth Apex Systems seeks a mid-level Desktop Support Technician (Level 2) to provide hands-on end-user support onsite in Austin, TX. This six...  ...depending on experience. You will own escalations, perform Tier 2 break/fix, manage onboarding/offboarding, software installs... 
    Hourly pay
    Contract work

    Apex Systems

    Austin, TX
    2 days ago
  • The HT Group in Austin is seeking an IT Support Technician for a 6 month contract with potential to convert to a full-time role. Hybrid schedule: four days onsite and one day remote, supporting about 1,100 users across office, warehouse and international locations. This... 
    Full time
    Contract work
    Work at office
    Remote work

    The HT Group

    Austin, TX
    1 day ago
  • $18 - $25 per hour

     ...Technical Support Representative - Level 1As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm... 
    Remote work

    Facility Solutions Group

    Round Rock, TX
    5 days ago
  • Provide tier 1 or tier 2 support in a fast-paced communication center Analyze, troubleshoot and resolve technical issues for connectivity, installation, and equipment defects Educate customers and configure client's equipment remotely when needed Escalate unresolved... 
    Remote work

    Jobtailor

    Round Rock, TX
    2 days ago
  •  ...Job Title: Business Analyst 2 Location: Austin, TX DESCRIPTION...  ..., and objectives.Scope of Work:Support current DPS projects and...  ...senior level Business Analyst (technical/emerging technology).Required:...  ...methodology/practices.Preferred: 1-2 years of experience understanding... 

    Ampcus

    Austin, TX
    16 hours ago
  •  ...talented Team. Job Title: Business Analyst 2. Location: Austin, TX. I. Description...  ...Content Accessibility Guidelines (WCAG) 2.1, Level AA related to federal and state accessibility...  ...: Experience in identifying functional and technical requirements gathering, analysis and... 

    Ampcus

    Austin, TX
    1 day ago
  • IT Support Specialist - Level 2 Position Summary: The IT Support Specialist - Level 2 is responsible for providing advanced technical support to end-users across hardware, software, networking, and system...  ...escalation point between Level 1 support and senior technical... 
    Remote work

    Ports North

    Austin, TX
    1 day ago
  • $50 - $55 per hour

    1 week ago Be among the first 25 applicants Get AI-powered advice...  ..., TX (Hybrid: 3 days onsite, 2 days remote) Why Join Us? Be...  ...of a mission-critical project supporting public health services Gain...  ...Contract Operations | Contract Specialist IV | 25-0507 Austin, Texas Metropolitan... 
    Contract work
    Remote work
    Monday to Friday

    The AES Group

    Austin, TX
    1 day ago
  •  ...Role: Help Desk Support Specialist (Level 2 & Level 3) Duration: 12 months Location: Austin,...  ...Minimum Candidate Characteristics: Tier 2: 4 7 years of help desk, desktop...  .... Responsibilities: Provide technical assistance to computer system users on... 
    Work experience placement
    Remote work

    Hireblazer

    Austin, TX
    4 days ago
  •  ...Type Contract Required Skills technical support Work Experience 4 years...  ...Description The Help Desk Support Specialist will support the Texas...  ...escalated from lower support tiers. The specialist will identify...  ...material (12-month duration, 2,080 total hours) Work Arrangement... 
    Contract work
    Work experience placement
    Remote work

    Air InfoSec

    Austin, TX
    16 hours ago
  •  ...Title: Systems Analyst 1Location(s): Austin, TX Level Description 1-3 years of experience in the field or in a related area. Has...  ...problems to automate processing or to improve existing computer systems.2 Required Ability to write detailed description of user needs, program... 

    Ampcus

    Austin, TX
    1 day ago
  •  ...currently seeking Business Analyst 2 for one of our top Client for...  ...on SSA automated systems (TIERS, SSP, EST, and other related...  ...rules, business requirements, and technical specifications of changes or...  ...include providing production support and technical assistance to... 
    Contract work

    PROLIM Corporation

    Austin, TX
    1 day ago
  •  ...Business Analyst 2 Net 45 Payment Terms Resume and Photo ID required: For the safety...  ...Education Agency requires the services of 1 Business Analyst 2, hereafter referred to...  ...Agency works on multiple projects that support the mission of the agency of improving outcomes... 
    Hourly pay
    Daily paid
    Remote work
    Monday to Friday
    Shift work
    Weekend work
    Afternoon shift

    My3Tech Inc

    Austin, TX
    4 days ago
  •  ...Health and Human Services Commission requires the services of 1 Business Analyst 2, hereafter referred to as Candidate(s), who meets the...  ...Medicaid IT-Contracted Systems efforts, integrated projects, and support of dependent efforts. The Worker will support and provide... 

    ObjectWin Technology

    Austin, TX
    2 days ago
  • $52 - $56 per hour

     ...Business Analyst 2 Hybrid: On Site and Telework 12 months...  ...requires the services of 1 Business Analyst 2 The following...  ...Business Analyst Level 2: Support current client projects and priorities...  ...senior level Business Analyst (technical/emerging technology) 4 Required... 
    Remote work

    Recruiting Source International

    Austin, TX
    2 days ago
  •  ...100% onsite contract in Austin, TX. The role provides end-user support across desktop, network, and server issues, with emphasis on prompt...  ..., ITSM familiarity, and the ability to translate technical details into user-friendly guidance. #J-18808-Ljbffr Luna Data... 
    Long term contract

    Luna Data Solutions Inc.

    Austin, TX
    1 day ago
  •  .... Job Title: Business Analyst 2. Location: Austin, TX. I. Description...  ...as a senior Business Analyst (Technical). Familiar with standard...  ...analysis, validation, and testing support. The contractor will be...  ...Years Preferred: PowerAutomate 1 Years Preferred: Jotform Ampcus... 
    Contract work
    For contractors

    Ampcus, Inc

    Austin, TX
    7 hours ago
  •  ...Press Option+1 for screen-reader mode, Option+0...  ...Reporting | New window Added - 2 days ago Help Desk...  ...Contract Related Other Jobs Technical Trainer / Instructional...  ...Austin , Texas Support Technician II Austin , Texas...  ...Desktop Support experience Tier III support and... 
    Long term contract
    Contract work
    Remote work

    Luna Data Solutions

    Austin, TX
    5 days ago
  • $84.1k - $112.13k

     ...alternative application process. Technical Business Analyst III Full Time...  ...Round Rock, TX, US 2 days ago Requisition ID: 1212...  ...Technical Business Analyst II Supports Trellis Information Technology...  ...Claims, or Default Prevention. One (1) year of experience in using AI... 
    Full time
    Contract work
    Work at office
    Flexible hours

    Trellis Company

    Round Rock, TX
    3 days ago
  •  ...Data Analyst Austin, Texas (Hybrid – 3 Days Onsite | 2 Days Remote) Experience: Minimum 12+ Years...  ...Direct experience on the Texas Integrated Eligibility Redesign System (TIERS) project ✔ Candidates must reside within 1–2 hours driving distance of Austin... 
    Remote work

    Delan Associates Inc

    Austin, TX
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist — Tier 1/2. Be the first to apply!