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Executive Escalations & Risk Management Advocate

Barnes & Noble

Barnes & Noble seeks an Executive Customer Relations & Risk Management Advocate to handle high-profile customer escalations and privacy inquiries. You will support Retail leadership and risk management for eComm, Digital, and product-related issues, requiring discretion, sound judgment, and ownership of outcomes. The role emphasizes independent navigation of complex situations, partnering with leadership, and delivering exceptional customer experiences while protecting the brand. #J-18808-Ljbffr Barnes & Noble, Inc.

Vacancy posted 4 days ago
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