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Quality Assurance Analyst: Case Review & Coaching

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company is seeking a Quality Assurance (QA) Specialist in Washington, D.C. to evaluate the efficiency of case analysts through thorough analysis of cases, emails, and calls. The candidate will also provide coaching to improve program performance. A Bachelor’s degree or 4 years of relevant experience is required, alongside U.S. citizenship. The role offers a dynamic work environment focusing on compliance and process improvement. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 3 days ago
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