Principal Product Manager Technical, Alexa Connections

The vision for Alexa is to be the worlds best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers from drafting communications to coordinating with people on behalf of customers. At Alexa Connections were leveraging Generative AI to bring this assistant to life.

If youre passionate about building magical experiences for customers while solving hard complex technical problems then this role is for you. You will operate at the intersection of large language models real time communications voice and graphical user interfaces and mixed reality to deliver state of the art features for end customers.

Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants.

Key job responsibilities
As a Principal Product Manager - Technical in Alexa Connections you will be responsible for building calling texting emailing and sharing experiences where Alexa acts as an agent to get things done for customers. This role is cross-functional you will work closely with engineering science design business intelligence operations finance and executive teams to bring features to market and develop and grow business opportunities for Amazon. A successful candidate will be highly analytical able to work effectively in a matrix organization and adept at synthesizing a variety of technologies and capabilities into high quality simple products and applications that customers love.

As a product leader you will:

* Own and define the vision strategy and product roadmap manage tradeoffs and dependencies with key stakeholders and execute on deliverables
* Work closely with the engineering design and science teams to develop an offering that will delight customers
* Drive product launches including working with business development Alexa partner teams public relations team executives in other companies and other product management team members
* Monitor the business and refine the roadmap

A day in the life
Given the scope and high level of ownership that product managers have in Alexa rarely are two days the same. You are a business owner customer-facing representative for the service and the point person for partner teams.

On a weekly basis you will be working with customers to learn about the problems they are trying to solve analyzing service and business metrics writing PRFAQs BRDs and naming documents iterating on product decisions with the Science and Engineering team working with partners in solution architecture legal documentation etc. thinking big to envision what is next and exhibiting learn and be curious for different technologies growth strategies and market trends.

On a daily basis youll have a chance to work with everyone who makes products at Alexa successful including senior leadership engineers business and sales experts marketing advocates data scientists content writers and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge with business and service data to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise youll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community using your own product by developing samples demos side-projects and through mentorship both as a mentor and mentee. Our customers are developers and technical decision makers so you will be using code technical documentation and architecture diagrams to understand problems and communicate solutions.

- 8 years of product or program management product marketing business development or technology experience
- Bachelors degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience as a strong leader who can prioritize well communicate clearly and effectively influence across cross-functional teams

- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies business analysis or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Sunnyvale - 206900.00 - 279900.00 USD annually
USA WA Seattle - 179900.00 - 243400.00 USD annually

Required Experience:

Staff IC