Floorplan Specialist I (NextGear Capital)

Company: Cox Automotive – USA Position: Floorplan Specialist I (Business Services Specialist I) Compensation: Hourly base pay $16.59–$24.86 per hour. Base rate may vary based on location, skills, performance. Eligible for commissions and incentive programs. Job Overview The Floorplan Specialist I is an entry-level role responsible for handling daily operations, including basic Specific Source and/or Universal Source manual floor planning, Account Portal flooring, Auction Services Day 1 flooring workflow, and follow‑up for both Specific and Universal Source pending floorplans. The role ensures these responsibilities are handled in accordance with policy and procedure, within established cutoff and/or turn times, while maintaining high standards of customer service. This is a hybrid role requiring in‑office presence at the Carmel, IN office twice a week, with Thursdays mandatory. Essential Duties and Responsibilities Demonstrated proficiency in Specific Source or Universal Source Manual Flooring, Account Portal Flooring, Day 1 Universal Source Flooring, and Universal and Specific Source Pending Follow‑Up. Review, process, and follow up on floorplan requests as required by the designated workflow, adhering to policy and procedure and within established service levels. Meet additional weekly/monthly individual and departmental objectives as directed. Perform additional tasks and duties as assigned. Job Knowledge, Skills, and Abilities Effective communication with clients and team members. Client‑service attitude and skills. Self‑motivated, independent, and able to utilize training and resource materials. Proficient with Microsoft Excel, Word, and Outlook. Ability to multi‑task and meet deadlines. Efficiency, accuracy, and proficiency with keyboard use. Minimum Requirements High School Diploma or GED. Generally, less than 2 years of experience. Drug Testing: Candidates must pass a pre‑employment drug test. Cox is a drug‑free workplace; possession, use, or being under the influence of illegal drugs during work hours, on company property, or in company vehicles is prohibited. Benefits Employees receive at least sixteen hours of paid time off each month and seven paid holidays per year. Additional paid time off available for bereavement, voting, jury duty, volunteer, military, and parental leave. Health care insurance (medical, dental, vision), retirement planning (401(k)), and other paid leave options are also provided. EEO Statement Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion, creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT, or visa sponsorship now or in future. #J-18808-Ljbffr