Intake/Scheduling
ADDAX HOME HEALTH LLC
Job Description
Job Description
About the Role:
Join ADDAX HOME HEALTH LLC as an Intake/Scheduling Specialist in Fort Myers, FL, where you'll play a crucial role in connecting patients with the care they need. This position offers an exciting opportunity to work within a dedicated team that values compassion and efficiency in home health care.
Responsibilities:
- Manage incoming patient inquiries and assess their home health care needs.
- Receive referrals, timely check eligibility, respond to referral source with acceptance or decline.
- Promptly obtain private insurances pre authorizations, properly upload documents.
- Schedule appointments for home health services while optimizing staff availability.
- Coordinate with healthcare providers to ensure seamless patient transitions.
- Maintain accurate patient records and update scheduling systems as needed.
- Communicate effectively with patients and their families to provide support.
- Assist in resolving scheduling conflicts and patient concerns promptly.
- Collaborate with interdisciplinary teams to enhance patient experience.
- Manage WellSky Kinnser EMR, request medical records, fax orders, receive and upload documents to the system properly to ensure office workflow to the billing company.
Requirements:
- High school diploma or equivalent; associate degree preferred.
- 1-2 years of experience in healthcare scheduling or intake roles.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office/Adobe and scheduling software.
- Knowledge of insurance processes and medical terminology.
- Ability to work in a fast-paced environment with a positive attitude.
- Commitment to providing compassionate patient care.
- Flexible for possible weekends on call.
About Us:
ADDAX HOME HEALTH LLC has been serving the Fort Myers and surrounding Counties communities, providing high-quality home health care services. Our patients love us for our personalized approach and commitment to their well-being, while our employees appreciate the supportive work environment and opportunities for professional growth.
Vacancy posted 3 days ago
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