Business Analyst

The Department of Judicial Administration is looking for a detail oriented and collaborative Business Analyst to join our team. We need an organized, customer focused leader with strong analytical skills and a keen ability to identify bottlenecks, improve workflows, and optimize system processes and performance. This opportunity would be ideal for someone who excels in cross functional collaboration and communicates effectively with both technical and nontechnical stakeholders. The Business Analyst will define and document business functions and processes, while partnering with leadership, judicial officers, vendors, technology teams, and business staff to identify how technology can strengthen and streamline the Department of Judicial Administration's operations. This role plays a critical part in evaluating business needs, designing efficient solutions, supporting the successful implementation of system enhancements and serving as a dynamic trainer throughout the department. The Department of Judicial Administration (DJA), also known as the Superior Court Clerk's Office, serves as the independent record keeper for King County Superior Court. DJA is a forward looking agency that uses technology to help perform a wide range of tasks more effectively, efficiently, and reliably for the Court, litigants and the public. Our mission is to deliver professional, socially just, high quality Superior Court record services and justice system programs to all of our customers. The Department of Judicial Administration and its employees are recognized for service excellence, innovation and efficiency. We have an environment that is professional, friendly, diverse, and fun work environment. Serving all customers Receiving and processing court documents Providing a clerk presence at every court proceeding to make the record and take minutes Receipting fines and fees Initiating cases including civil and family law Disbursing funds Storing wills in the Will Repository Facilitating access to court records online and in person Managing the Adult Drug Diversion Program The typical work week is Monday through Friday, 8:00am-5:00pm; 40 hours per week. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and is not eligible for overtime. King County Courthouse (KCCH) 516 Third Avenue, Seattle, WA 98104 (Primary Location) Additional Locations: Patricia H. Clark Children and Family Justice Center (CCFJC) 1211 East Alder, Seattle, WA 98122 Maleng Regional Justice Center (MRJC) 401 Fourth Avenue North, Kent, WA 98032 The Administration team works in a hybrid model, that includes both in-office and telecommuting days. The balance of remote and onsite work depends on business needs and may change over time. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. The individual selected for this opportunity will join an innovative forward thinking team. King County has a robust collection of tools and resources to support working remotely. Employees will receive a County-issued laptop and must maintain a home workspace with reliable internet access, allowing them to perform their duties and stay responsive during scheduled work hours. Our ideal candidate will demonstrate the following (Minimum Qualifications): A bachelor's degree in business or public administration or related field and a minimum of two (2) years of related business process analysis and improvement experience, including facilitation and/or leadership experience; or any combination of education, experience and training that provides the required knowledge, skills, and abilities required to perform the work. Skill and experience in extracting and analyzing data, solving complex analytical problems, and making recommendations based on data and other information. Experience with process improvement, performance auditing, and quality assurance management concepts and tools. Knowledge of project management techniques and methodologies. Skill and experience facilitating small and large group meetings, process improvement workshops and/or discussion groups. Skill in conducting research and analyzing policies, rules, specialized or technical work processes and systems. Skill in analyzing information, resolving complex analytical challenges, and making data driven recommendations. Strong communication skills, including the ability to prepare clear concise reports and deliver presentations to diverse audiences. Skill in working with individuals from diverse backgrounds and maintaining collaborative relationships. Proficiency with current office software, including word processing, spreadsheets, database, presentations, and email applications. Ability to design and develop clear accurate visual management aids and tools to support decision making using Microsoft 365 applications. Strong customer service skills and knowledge. The most competitive applicants will have the following experiences and qualifications (Desired): Intermediate to advanced skills in Microsoft Power BI or similar data analysis and visualization tools. Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data analytics. Advanced knowledge of data integrity, data analysis, data design, and the development and maintenance of complex business and data management systems. Advanced skills in analytical thinking, collaborative problem solving, statistical concepts and theories. King County offers a highly competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees health and well being. Eligible positions receive the following benefits and have access to the following programs: Excellent medical, dental and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents. Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents. Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred compensation plan. Transportation program and ORCA transit pass. 12 paid holidays each year plus two personal holidays. Generous vacation and paid sick leave. Paid parental, family and medical and volunteer leaves. Flexible Spending Account. Wellness programs. Onsite activity centers. Employee Giving Program. Employee assistance programs. Flexible schedules and telecommuting options, depending on position. Training and career development programs. #J-18808-Ljbffr Government Jobs