Hospitality Operations Internship - Multi-Dept Exposure

Kessler Hospitality’s portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service. The Grand Bohemian Charlotte, Autograph Collection is an AAA Four Diamond boutique hotel located in Uptown Charlotte. Its central location provides access to nearby landmarks including Truist Field, Romare Bearden Park, and the NASCAR Hall of Fame. The property is also within walking distance of the Charlotte Convention Center and the city’s business district. Guest rooms are designed with Argentinian‑inspired elements and include modern amenities. Dining options feature Mico Restaurant and our rooftop bar, Búho Bar, with views of the Uptown skyline. Additional facilities include an art gallery and spaces for socializing or relaxation. The hotel has flexible event venues that can accommodate meetings, weddings, and social functions. The purpose of the WMHS Internship Program is to provide participants with a comprehensive understanding of hotel operations through guided observation, mentorship, and leadership exposure across multiple departments. This program follows a rotational, phase‑based model designed to build an understanding of hotel operations, while also providing exposure to key cross‑functional departments such as human resources, sales, and beyond. Responsibilities Shadow department leaders and team members across key areas, such as Front Desk, Housekeeping, Food & Beverage, Sales & Marketing, and Human Resources. Participate in structured training and learning sessions led by operational subject matter experts. Develop an understanding of how individual roles and departments contribute to overall hotel performance. Build and maintain professional relationships with hospitality leaders and team members. Communicate regularly with leadership, including participation in weekly check‑ins. Attend and actively listen in training sessions and departmental meetings. Qualifications Currently enrolled in West Mecklenburg and eligible for internship programs. Ability to communicate in the English language. Availability to intern for up to 120 hours. #J-18808-Ljbffr Kessler Collection