CTMS Analyst (Remote)

General Information

Location: Cary, NC, Remote

Organization: PharmaSeek, LLC

Job Type: Full Time - Regular

Description And Requirements

ABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Flexible PTO
• Volunteer Time Off to benefit the community
• Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

The expected base salary range for this position is $73,350-$114,000. This salary range may vary based on the candidate’s qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The CTMS Business Analyst is responsible for providing high-quality calendar builds and accurate financial entry services (service deliverables) for site clients who utilize a Clinical Trial Management System for clinical research financial oversight and patient enrollment management. WCG SSU services are culminated by the CTMS service deliverables, triggering the start date for site study activation. As such, timely and accurate CTMS service deliverables are imperative to meet the increasing demands on research sites to decrease study activation timelines, which directly affects site funding.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Provide expert level calendar builds and financial entry utilizing industry expertise and incorporating site client requirements. Specific duties may vary depending on team assignments and business needs:
• Read, analyze, and interpret clinical trial protocols to develop a comprehensive CTMS mapping plan.
• Collaborate with internal WCG teams and site client to ensure billing determinations, sponsor budget, and clinical trial agreement are congruent with the clinical trial protocol and site client requirements prior to building calendar or entering financials in the CTMS platform.
• Accurately revise previous deliverables to align with amendments and changing client preferences.
• Review work completed by others as a part of the internal quality review process.
• Manage site clients with exceptional customer service through industry expertise, guidance, and frequent communications.
• Consultatively solve problems with internal WCG and site client teams to obtain consensus for best practices.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
• Attendance, time management and attendance are essential functions of the position.

EDUCATION REQUIREMENTS: Bachelor’s degree in related field preferred. Equivalent combination of significant work experience in related field, education, and skills to perform the job may be considered in lieu of a relevant degree. Coverage analysis and research budget development experience preferred.

Qualifications/Experience

• Ability to work in a performance-driven environment: a proactive, results-driven and goal-oriented approach.
• Demonstrated ability to learn and apply technical and scientific product-related information in a consultative manner.
• Ability to work independently while providing a high-quality product within designated timelines.
• Strong ability to read and interpret complex clinical trial protocols.
• Prior experience with building calendars and entering financials into a CTMS platform.
• Excellent attention to detail and highly organized.
• Ability to understand clinical terms and descriptors and strong investigative and critical thinking skills.
• Excellent communication (oral/written) and interpersonal skills.
• Preferred but not required:
• Familiarity with the clinical trial start-up process
• Experience with oncology calendar builds and financial entry
• Familiarity with research billing guidelines (e.g. Medicare NCD 310.1) and/or general healthcare billing processes (coding, Medicare regulations, etc.).

Travel Requirements

☒ 0% – 5%

☐ 5% - 10%

☐ 10% - 20%

☐ 20% - 50%

☐ >50%

Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high.

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.