Beauty Advisor - Lancome, Roseville Galleria - Part Time

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert – offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service – always with the goal of exceeding expectations and achieving sales goals. Day‑to‑Day Responsibilities Begin each day energized and ready to make an impact. Wear your name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Review sales goals, learn about new arrivals and top‑selling items, and stay up‑to‑date on current trends and promotions so you’re fully informed and ready to engage, educate, and sell with confidence. On the floor, focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships and bring the customers back. Maintain a shoppable space – keep the counter and sales floor tidy, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience. Share the loyalty program benefits, make sure customers have everything they need, and end with a sincere thank‑you, often walking the package around and using the customer’s name. Support one another with honesty, care, and collaboration so we can better serve our customers and communities. Strive for continuous improvement, take pride in your work, achieve sales goals, and learn from each other to deliver individual and store results. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Must be able to: understand and communicate effectively with customers, co‑workers, and supervisors; read and understand employment policies and safety rules/procedures in English. Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products. Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging client‑ling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education. Meet and surpass daily sales goals by delivering exceptional service. Acquire new customers by opening credit accounts and sharing loyalty benefits. Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience. Have at least one year of customer service or selling experience. Essential Physical Requirements Talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level. Requires close and color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, including handheld equipment, cash register, and the ability to process register transactions. What We Can Offer You Competitive pay and benefits. Comprehensive health and wellness coverage. 401(k) match to invest in your future. Paid time off and eight paid holidays. Continuous learning and leadership development. Community building through Colleague Resource Groups and volunteer opportunities. Merchandise discounts. Performance‑based incentives. Annual merit review. Employee Assistance Program with mental health counseling and legal/financial advice. In addition to hourly rate, possible 3% commission on eligible net sales. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. #J-18808-Ljbffr Macy's