Operations Associate

Job Description

Job Description

Join Pittet Architectural Management, Inc. as an Operations Associate and become a part of our journey in shaping timeless environments through unique architectural elements. You'll play a crucial role in ensuring our operations run smoothly, supporting our mission to deliver exceptional products and services. At Pittet Architecturals, we believe in empowering our team with opportunities for growth and development. You'll have the chance to enhance your skills in a supportive environment that values innovation and creativity.

In this role, you'll coordinate daily operations, collaborate with various departments, and contribute to process improvements. We're looking for someone who is detail-oriented, organized, and ready to take initiative. Your efforts will directly impact our ability to provide outstanding service to clients. We offer competitive compensation, a vibrant company culture, and the chance to be part of a team that values your contributions. If you're ready to advance your career with a company committed to excellence, we'd love to hear from you. Compensation:

$20 hourly

Responsibilities:

• Manage all incoming and outgoing inventory with accuracy, urgency, and full accountability
• Ensure all orders are packed, shipped, and fulfilled on time while maintaining the highest standards of care and presentation
• Oversee showroom merchandising, organization, cleanliness, and repairs to ensure the space reflects the luxury standard of Pittet Architecturals
• Lead the operations team by setting clear expectations, delegating responsibilities, and holding the team accountable for results
• Monitor and reduce shipping damages, product breakage, and inventory shrinkage through strong process control and team discipline
• Maintain accurate inventory counts and ensure the physical inventory matches what is reflected in the system
• Build, improve, and enforce operational systems and SOPs for inventory management, fulfillment, repairs, and daily workflow
• Coordinate with the Sales team to ensure product availability, packing lists, sample requests, and order fulfillment are handled efficiently
• Work closely with Marketing to ensure new inventory is showroom-ready and properly prepared for photography, promotion, and digital merchandising
• Ensure all client and internal operational requests are responded to within 24 hours with urgency and professionalism
• Order and manage operational supplies, materials, and equipment needed for daily execution
• Protect the CEO’s time by solving day-to-day operational issues independently and ensuring the business runs predictably without constant escalation
• Lead from the floor by example—physically present, hands-on, and committed to maintaining high standards across the entire operation

Qualifications:

• 3–5+ years of experience in operations management, warehouse leadership, showroom management, or a similar hands-on leadership role
• Physically capable of lifting, moving, and managing heavy architectural materials (100+ lbs) with care and confidence
• Strong leadership skills with the ability to hold a team accountable, delegate effectively, and lead by example on the floor
• Highly organized with strong attention to detail and the ability to manage multiple priorities at once
• Proven ability to create, improve, and enforce systems and processes for daily operations
• Strong problem-solving mindset—someone who brings solutions first, not just identifies problems
• Experience managing inventory control, shipping and receiving, packing, repairs, and operational workflow
• Comfortable working in a fast-paced, high-accountability environment where standards and execution matter
• Strong communication skills and the ability to work closely with Sales, Marketing, Purchasing, and Leadership teams
• Has done inventory counts
• Ability to protect and maintain a luxury showroom environment with high presentation standards
• Experience in luxury goods, architectural materials, construction, stone, furniture, design, or high-touch product businesses is strongly preferred
• Must be dependable, self-motivated, and committed to seeing projects through from start to finish

About Company

Why Join Pittet Architecturals?

Pittet Architecturals curates and sources one-of-a-kind architectural elements from Europe, shaping timeless environments across North America.

pittetarch.com