Operations Manager

Operations Manager – Final Mile Logistics Location: North Charleston, SC Salary: $70,000–$80,000 Base + 10% Annual Bonus Additional Compensation: $100 Monthly Cell Phone Allowance Relocation Assistance: Available for qualified regional candidates Lead High-Impact Final Mile Operations Our client, a national third-party logistics (3PL) provider, is seeking an experienced Operations Manager to oversee Final Mile / Home Delivery operations supporting one of the country's largest retail customers. This is an excellent opportunity for an experienced logistics leader who enjoys managing teams, building strong customer relationships, and driving operational performance in a fast-paced delivery environment. If you have experience leading last-mile delivery operations, transportation terminals, distribution centers, home delivery networks, or 3PL operations , we'd like to speak with you. What You'll Do Lead the day-to-day operations of a Final Mile delivery location Build and maintain strong relationships with onsite customers and Independent Contractors Supervise and develop a team across Quality Control, Customer Service, and Operations Ensure strong delivery performance, customer satisfaction, and operational excellence Monitor key performance indicators (KPIs) and drive continuous improvement Coach, mentor, and develop team members Manage Independent Contractor compliance, performance, and accountability Partner directly with customers to resolve operational and service-related issues Maintain a safe, efficient, and productive operation Participate in budgeting and overall operational financial performance Identify opportunities to improve productivity, service levels, and operational efficiency What We're Looking For 5+ years of operations leadership experience within logistics, transportation, supply chain, or a related environment Experience managing employees in a distribution, transportation, delivery, or warehouse operation Experience working with or managing Independent Contractors Strong customer relationship and account management skills Proven ability to lead teams in a fast-paced operational environment Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Ability to manage multiple priorities while maintaining high operational and customer service standards Preferred Experience Candidates with experience in any of the following areas are especially encouraged to apply: Final Mile Logistics Last Mile Delivery Home Delivery Operations Appliance Delivery Furniture Delivery Big & Bulky Logistics Third-Party Logistics (3PL) Transportation Management Distribution Operations Bilingual Spanish skills are a plus. Compensation & Benefits $70,000–$80,000 base salary 10% annual bonus opportunity $100 monthly cell phone allowance Relocation assistance for qualified regional candidates Medical, dental, and vision benefits 401(k) retirement plan Career advancement opportunities with a growing national logistics organization Why Consider This Opportunity? This is an opportunity to join a respected logistics organization supporting one of the nation's largest retail delivery networks. You'll have the autonomy to lead your operation, develop your team, strengthen customer partnerships, and make a measurable impact on delivery performance, service levels, and overall operational results. If you're passionate about operations leadership, Final Mile logistics, and customer-focused delivery operations , we'd love to connect with you. Vaco/Highspring Compensation Disclosure Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including, but not limited to, the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. #J-18808-Ljbffr