Strategy/Operations: Head of Strategy & Biz Ops

Strategy/Operations: Head of Strategy & Biz Ops

New York — New York Full time

Location New York — New York

Employment type Full time

Salary range USD 150,000.00 - 190,000.00

Visa types accepted US Citizen Green Card

Our client is a fast-growing creator marketplace that has crossed $8M ARR with a team of less than 10. They are seeking a Head of Strategy & Biz Ops to serve as an extension of the founding team — touching every part of the business from internal systems and people ops to client-facing managed services.This is a high-ownership role for someone who can context-switch between high-level strategy and hands-on admin without ego — and help 10x the founders' output as the company scales.What You'll DoBuild and optimize internal systems and processes — CRM workflows, bug reporting pipelines, and campaign operationsOwn high-level admin: payroll, contracts, onboarding, legal and tax coordination, and vendor managementLead recruiting and people ops — screening candidates, running intro calls, and managing the hiring pipelineInterface directly with managed service clients and support campaign health across accountsBuild playbooks and scalable processes to multiply the founders' output on the managed services sideKey Requirements3–6 years in strategy, ops, chief of staff, banking, or consulting rolesWorked directly with founders or leadership at a startup — Series A or earlier preferredExtremely high ownership and agency — figures things out independently without waiting for directionStrong analytical and strategic thinking paired with elite organizational skills and attention to detailAdvanced Excel and analytical modeling skillsExperience building internal systems, processes, and CRM workflowsClient-ready presence — comfortable running sales or account calls independentlyEntrepreneurial ventures, side projects, or freelance work showing initiative a plusStrong academic background — top school or high campus involvement preferred