Operations Quality Manager

Date Posted:
2026-06-15
Country:
United States of America
Location:
US-MA-ANDOVER-AN1 350 Lowell St AN1 ESSEX BLDG
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.


Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Raytheon is seeking a Manager of Operations Quality to joint the Circuit Card Manufacturing (CCM) Team in Andover, MA. Our Operations Quality Team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement. As a leader of the Operations Quality team, the individual in this role will be responsible for leading a group of quality engineers and hardware specialists, monitoring production performance, leading yield improvements and reduction of Cost of Poor Quality (CoPQ), supporting factory compliance with site policies and procedures, validating proper change control and implementation, and more. The ideal candidate will be able to utilize semiconductor process knowledge and strong analytical and communications skills to drive cost effective quality solutions.


What you will do:

• Lead a team of operations quality engineers and hardware specialists. Some of your leadership tasks will include staffing, coaching/mentoring, presenting to senior leadership, and performance reviews.
• Your on-site presence will enable your immediate interaction with leaders in Operations, Engineering, Quality, and program representatives in your factories. You will regularly engage with other factory leadership to ensure alignment of top priorities for your team.
• Ensure effective root cause analysis and implementation of corrective & preventative actions.
• Perform verification and validation of improvements to understand effectiveness.
• Baseline factory metrics (scrap, rework, FPY, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement assuring clear identification, control, and disposition of nonconformities.
• Assess production trends using data analysis and statistical process control methods
• Lead manufacturing team discussions to drive process enhancements to reduce variation.
• Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand with the ability to perform verification/validation of improvements and efficiencies to facilitate defect prevention.

Qualifications You Must Have:

• Bachelor's in science, Technology, Engineering, or Mathematics (STEM) or other technical field of study and a minimum of eight (8) years of Quality Engineering, Continuous Improvement, or related fields.
• Project management experience including managing multiple projects simultaneously
• Experience in first article inspection reports (FAIRs), quality monitoring, and leading root cause correct actions for both short-term and long-term initiatives in a cross functional matrixed environment.
• Experience in development/usage of quality metrics that may be used to drive true root cause and long-term corrective action, and in the identification/institution of perceptive verifications.
• Experience in manufacturing process knowledge with Quality systems and industry technical standards (ISO 9001, AS9100 and/or AS9102), interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control.
• Prior experience in quality, or process engineering, in a manufacturing environment
• Ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Value:

• Strong familiarity with J-STD-001, ISO 9001, AS9100, AS9201, Six Sigma, Customer Oriented Results and Excellence (CORE) or Lean experience/tools, associated tools, and ASQ Certifications
• Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)
• Experience with Advanced Product Quality Planning (APQP)/AS9145; Utilizing tools such as PPAP, Key Characteristics, DFMEA, PFMEA and/or Control Plans Experience with SAP/PRISM or other Enterprise Resource Planning (ERP) Tool
• CORE, Six Sigma, Shainin Red X, ASQ Certifications
• Experience in DoD product and process oversight including requirements, build, integration, test and delivery
• Experienced in Product/Process Failure Modes & Affects Analysis, Regression Analysis
• Proficiency in all Microsoft Office applications
• Existing US DoD Secret (or higher) clearance

Learn More & Apply Now

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires eligibility to obtain security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:


As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.


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