RETAIL DEPARTMENT MANAGER
Wally s Operating Company LLC
Job Description
Job Description
Retail Department Manager – Multi-Category Retail LeaderFull-Time | Bonus Eligible | Full Benefits | Growth Opportunity
OverviewWe are seeking a high-impact Retail Department Manager to lead operations in a high-volume, multi-category retail environment .
This is not a traditional retail role — you will oversee a diverse product mix including apparel, licensed merchandise, premium brands, and specialty retail. Success in this role requires strong merchandising instincts, inventory control, and team leadership .
Compensation & Benefits- Competitive salary (based on experience)
- Quarterly performance bonus
- Company-paid medical insurance (multiple options)
- 401(k) with 5% company match
- Dental & Vision coverage
- Company-paid Life Insurance
- Short-Term & Long-Term Disability
- AD&D coverage
- PTO, HSA, FSA
You will oversee a dynamic retail environment that includes:
- Toys & impulse merchandise
- Wally’s branded gear (apparel, mugs, accessories)
- Pet products
- Licensed professional & collegiate sports merchandise
- Premium brands including Oakley, Ray-Ban, and RovR
- Men’s & Women’s apparel
- Books & specialty retail items
- Lead, coach, and develop Retail Leads and team members
- Drive accountability and performance through consistent coaching
- Manage scheduling, labor planning, and staffing needs
- Build a culture of ownership, professionalism, and execution
- Execute category-specific merchandising strategies across apparel, accessories, licensed merchandise, and premium retail products
- Maintain a high-impact, sales-driven retail floor
- Ensure product placement, presentation, and in-stock conditions meet standards
- Oversee receiving, stocking, and backstock organization
- Monitor inventory accuracy and investigate discrepancies
- Execute cycle counts and monthly audits
- Ensure proper control of high-value merchandise (premium eyewear, specialty items)
- Partner with Loss Prevention to minimize shrink
- Model and enforce exceptional hospitality standards
- Resolve escalated guest concerns with urgency and professionalism
- Manage labor, sales, and inventory metrics
- Support budgeting and cost control initiatives
- Strong merchandising standards across all categories
- Accurate inventory and minimized shrink
- Engaged, accountable team performance
- Consistent achievement of labor and financial goals
- Positive guest experiences
Open availability required, including evenings, weekends, and holidays.
Qualifications- 2+ years of retail leadership experience required
- Multi-category or high-volume retail experience preferred
- Strong merchandising and inventory management skills
- Proven ability to lead and develop teams
- Standing/walking for extended periods
- Lift up to 25 lbs regularly, 50 lbs occasionally
6 AM - 2 PM
Vacancy posted 1 day ago
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