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Customer Service Rep (02076) - S74 W16829 W. Janesville Road

Domino's Pizza

Customer Service Rep

You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Job requirements include:

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

Training provided on the job. Communication skills are essential, including the ability to comprehend and give correct written instructions, and to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential functions/skills include:

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

Work conditions include exposure to varying and sometimes adverse weather conditions, in-store temperatures ranging from 36 degrees in cooler to 90 degrees and above in some work areas, sudden changes in temperature, fumes from food odors, cornmeal dust, cramped quarters including walk-in cooler, hot surfaces/tools from oven up to 500 degrees or higher, and sharp edges and moving mechanical parts.

Sensing requirements include talking and hearing on telephone, near and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces.

Temperaments include the ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Physical requirements include standing, walking, sitting, lifting, carrying, pushing, climbing, stooping/bending, crouching/squatting, reaching, and hand tasks.

Vacancy posted 3 days ago
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