Field Service Engineer, Automation and Controls

Ascent Aerospace - Inspiring the next generation of flight!

Ascent Aerospace is a world-renowned, single-source provider of production and automated assembly systems for the aerospace and defense industry. We produce a full suite of both mold and assembly tooling required for the aerospace manufacturing market, including the largest Invar molds ever made- making us the largest tooling group in the industry. We work with our customers to develop their project and see it through, from process engineering to build and installation, to ensure it is an efficient and cost-effective solution. As a true, single-source integrator, we have proven tools to surpass our customer expectations. We have greater control of timing and schedules, which allows for 100% accountability, and avoids costly mark-ups, ultimately saving our customers money. The result: a group of businesses, each an industry leader within their own discipline, now acting as one truly integrated supply base.


SUMMARY OF POSITION

Launch Your Career as a Technical Representative with Fast-Track Growth Potential to Site Manager.

Are you someone with a solid technical foundation-perhaps an engineering degree or technical training-but crave a more hands-on, dynamic role? Do you thrive when solving real-world problems, collaborating with customers, and making an immediate impact? Ascent Aerospace is looking for a driven, technically skilled individual ready to step into a Technical Representative position with a path to a Site Manager for one of our key customers.

This is far more than just a field service role-it's a unique opportunity to grow into a leadership position while representing cutting-edge automation technology. You'll become the on-site expert, directly supporting customer maintenance teams and indirectly leading them through your expertise. You'll work alongside project managers and sales staff, bridging the gap between engineering, operations, and customer support.

Essential Functions

This document in no way states or implies that these are the only duties to be performed by the employee occupying the position.

• Diagnose and repair complex industrial control systems, including, but not limited to: PLCs, CNC controllers, field bus networks, and drive systems
• Read and interpret electrical schematics and use multi-meter to diagnose electrical circuits
• Coordinates and interfaces directly with customers, suppliers, and other entities to ensure that all customer requirements, goals and objectives are fully understood and communicated to senior management
• Travel to customer sites to perform new machine commissioning, planned preventive maintenance, machine controls upgrades, and emergency service
• Perform maintenance and operator training for customers
• Follow policy and procedures including safe working practices
• Any additional duties assigned by management.

Required Skills, Education & Experience

Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:

• BS in Electrical / Electro-Mechanical Engineering, OR Technical Certificate and 3+ years of experience within the industrial automation industry or equivalent experience
• Able to lift up to 50lbs
• Able to work at the company or customer facilities, in excess of eight hours per day or 40 hours per week on a second shift and/or weekends if necessary
• Proficiency in Microsoft Office
• Experience demonstrating problem solving abilities and resourcefulness
• This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22.C.F.R. § is required

Preferred Qualifications

• Experience working in aerospace manufacturing & assembly
• Familiarity with Siemens automation and controls systems
• Ability to learn new software developments in automation
• Capable of building automated assemblies
• Basic knowledge of manufacturing practices including machining and automated drill and fill
• Must be able to read and understand blueprints including geometric tolerance and understanding of general tolerances and GD&T
• A demonstrated capability to think strategically and execute tactically
• Excellent planning and organizational skills
• Attention to detail
• Ability to multitask in a fast paced environment.
• Ability to work independently and as part of a team
• Ability to think independently and problem solve
• Display a level of professionalism at all times
• 5 years of Field Service experience

SUPERVISORY RESPONSIBILITY

• None

TRAVEL

• 30% International and Domestic

WORKING CONDITIONS

Working conditions described here are representative of those that may be experienced by an employee on a daily basis while performing the functions of this job.

• Typically sits for extended periods at a computer workstation
• May access and work in the manufacturing plant
• While performing the duties of this job, employee may be exposed to moving mechanical parts, fumes and airborne particles
• The employee may be exposed to vibration
• The employee is occasionally exposed to caustic chemicals. The noise level in the work environment is usually moderate
• May be required to travel to other site locations during the work day
• May be required to work weekends to meet department and business demands
• Work with safe manufacturing processes and understand that eyewear is mandatory in the manufacturing area.
• Knows that safety shoes are recommended in the manufacturing area

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Must be able to sit, climb, balance, stoop, kneel, crouch or crawl.
• Must be able to see, talk, hear, touch, feel and reach with hands and arms.
• Must be able to frequently walk & stand for short periods of time
• Must be able to lift and move up to 35 pounds, occasionally lift and move objects up to 50lbs.

BENEFITS

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short- and Long-Term Disability Insurance
• Life Insurance
• AD&D Insurance
• PTO
• 401k Match

SPECIAL REQUIREMENTS

Employment is contingent upon successfully passing an employee reference check, criminal background check, and drug screening.

This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder').

Ascent Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call toll-free View phone number on click.appcast.io. This phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Ascent Aerospace does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ascent Aerospace will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.