Supervisor, Technical Operations

Supervisor, Technical Operations Provide technical direction for CATV operations to maintain the highest possible quality of pictures and service. Hire, train, evaluate, supervise, and oversee work schedules of technical staff and contracted installers. Position Overview Provide technical direction for CATV operations to maintain the highest possible quality of pictures and service. Hire, train, evaluate, supervise, and oversee work schedules of technical staff and contracted installers. Position Responsibilities Responsible for hiring, training, evaluating and supervising technical staff. Troubleshoot and repair cable systems, make necessary system adjustments and respond to customer inquiries. Ensure compliance with CLI, FCC, and OSHA performance standards. Oversee new construction for adherence to technical specifications. All other duties as assigned or required. Position Requirements High school diploma or GED required. 5+ years of experience as an advanced technician with familiarity with all CATV technical jobs. Advanced electronics training, including RF test equipment and transmission line theories and analytical techniques for problem solving. Demonstrated aptitude with mechanical and electrical disciplines. Valid driver's license required; satisfactory driving record without major violations. Ability to climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifting and carrying up to 50-100 lbs. (including line ladder); work within limited confines such as crawl spaces. Ability to work flexible hours, including evenings, weekends and holidays as required. Willing to be on call 24 hours / 7 days a week. Good written and oral communication skills. Working knowledge of MS Word and Excel. Physical Requirements Frequent handling of heavy objects (approx. 50-100 lbs.) and materials or heavy hand tools. Company Benefits Company provided vehicle and gas card. Company provided tools, tablet, and phone. Health, vision, and dental insurance. Paid vacation, holidays and flexible paid time off. 401(k) with generous company match. Employee discounts on Mediacom services where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services is provided. Education Enrichment up to $5,000 per year for qualified employees. Company provided uniforms and boots. Employee Wellness Program. EEO Statement Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. Salary and Compensation Salary range: $62,000 to $68,000 per year. Salary determined based on experience, qualifications, education level, and certifications/licenses. #J-18808-Ljbffr Mediacom LLC