Supervisor, Rehab Office

Department
PHYSICAL THERAPY O/P - 557090 Worker Sub Type
Regular Work Shift

Pay Grade
113 Job Description

The Supervisor, Rehab Office reports to the Director of Regional Rehab Services and provides leadership and operational support for rehab services across multiple locations. Working in partnership with local department managers, the Supervisor oversees daily operations to ensure patient satisfaction, support employee engagement, assist with performance evaluations, coordinate onboarding, manage productivity and staffing, and drive process improvements.

The Supervisor serves as the primary resource for office processes and supports team members responsible for scheduling, registration, insurance, and related administrative functions. Additional responsibilities include collaborating with billing partners and managing various rehab work queues.

Education

High school diploma or GED is required.

Associates degree in a related field is preferred.

Experience

Minimum of one year of relevant experience is required.

Qualifications

Current departmental, hospital, and organizational initiatives, policies, and procedures.

Understanding of modern office technology and digital tools.

Knowledge of office processes including scheduling, registration, insurance, and billing workflows.

Strong organizational and time-management skills.

Proficiency in using current technology for administrative and operational tasks.

Strong written and verbal communication skills for professional and timely interactions.

Ability to interpret and apply organizational updates effectively.

Problem-solving and process improvement skills.

Ability to manage multiple priorities effectively in a fast-paced environment.

Ability to adapt quickly to changing demands while maintaining accuracy and efficiency.

Ability to maintain up-to-date knowledge of evolving initiatives and standards.

Ability to communicate clearly and professionally with staff, patients, and leadership.

Ability to lead and support team members in administrative and operational tasks.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.