Business Support & Operation Specialist

Intelligently Moving Your World

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

Job Title: Business Support & Operation Specialist

Chinese Version:

岗位核心定位： 作为联结采购BP、财务BP的伙伴，同时负责拉通 销售 、 市场 与 后台职能 部门，确保销售、市场、 采购 及相关 费用 全链路合规、高效运转，并通过数据洞察提供经营分析、驱动业务决策。

职责描述：

• 全流程运营支持与优化： 全面负责各区域及国家的采购、 提单 至付款全流程管理，覆盖代理商佣金返利、VME付款及花费、Marketing费用管理、物流及各类招采项目管理。牵头从预算立项、采购执行到最终付款的系统提报与进度跟踪，确保流程闭环。
• 合规管控与风险预防： 建立并完善流程内控机制，对全链路合规性进行监督与审查，及时识别并前置化处理潜在业务风险，同时基于业务痛点持续迭代优化现有流程。
• 经营数据分析与业务赋能： 通过对采购及费用流程中沉淀的数据进行深度挖掘与整合，定期输出 经营分析报告 ，为 业务运营策略 的调整和 资源优化配置 提供数据支撑。
• 预算追踪与市场动态监控： 监控VME/其他预算类目实际各市场花费的情况，并对各区域、各项目的预算花费率及使用效率进行精细化追踪与预警。
• 跨部门协同与总部对接： 作为销售运营在市场端的核心保障接口，负责拉通区域市场与总部的信息流，确保策略同频，并协调解决前端遇到的各类运营保障问题。
• 车辆运营与管理： 负责公司车辆的日常运营管理，包括车辆采购或租赁、分配、保险、维修保养、费用结算及车辆档案维护，并协调供应商及内部相关部门，保障车辆合规、高效使用。

English Version:

Key Responsibilities

Operational Support and Process Management

• Manage procurement, payment, and expense-related processes across different markets, including purchase requests, purchase orders, invoices, and payment tracking.
• Support company vehicle administration, including vehicle allocation, leasing, insurance, maintenance, and related cost tracking.
• Coordinate internal systems and follow up on process progress to ensure timely completion.

Compliance and Risk Management

• Monitor operational processes to ensure compliance with internal policies and procedures.
• Identify potential risks and process issues, and support the implementation of corrective and preventive actions.

Business and Budget Analysis

• Consolidate and analyze procurement, budget, expense, and vehicle-related data.
• Prepare regular reports and provide insights to support management decisions and resource allocation.
• Monitor budget utilization and highlight potential overspending or spending inefficiencies.

Cross-Functional Coordination

• Act as the key operational contact for Sales and Marketing teams.
• Coordinate workflows and communication between local markets, headquarters, Procurement, Finance, and other support functions.
• Support the resolution of daily operational issues and ensure alignment between stakeholders.

Requirements

• Bachelor’s degree in Business Administration, Finance, Supply Chain Management, Operations Management, or a related field.
• At least 3 years of experience in business support, procurement, finance operations, sales operations, fleet management, or a similar position.
• Experience managing procurement-to-payment processes, budget tracking, expense control, and supplier coordination.
• Experience in company vehicle or fleet administration is preferred.
• Strong analytical skills, with the ability to consolidate data, identify operational issues, and provide practical recommendations.
• Good understanding of internal controls, compliance requirements, and operational risk management.
• Strong organizational and project management skills, with the ability to manage multiple tasks and stakeholders across different markets.
• Strong communication and cross-functional coordination skills, with the ability to work effectively in an international and multicultural environment.
• Fluency in both German and English is required. Chinese language skills are considered a plus.

XPENG offers:

• An interesting, unique and very varied job at XPENG
• A job with an incredibly large contact surface both internally and externally
• An attractive salary package incl. pension and with the possibility of a bonus
• To be involved in the growth of an existing EV brand in Europe

Next steps:

To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further.

As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register.

We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team.

Our Commitment to Diversity and Inclusion:

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.