ENVIRONMENTAL SERVICES MANAGER, HEALTHCARE

Environmental Services Manager

The Environmental Services Manager is responsible for leading second and third shift EVS operations within a 200+ bed acute care hospital. This role oversees patient care areas, public spaces, offices, and support departments while ensuring a clean, safe, and compliant environment that supports patient care, infection prevention, and overall hospital operations.

Essential Duties and Responsibilities:

• Manage second and third shift Environmental Services operations across patient care areas, public spaces, offices, and support departments.
• Supervise, train, coach, and evaluate EVS associates and EVS Leads.
• Develop staffing plans, work schedules, assignments, productivity standards, and departmental workflows.
• Ensure proper cleaning and disinfection of patient rooms, operating rooms, isolation rooms, emergency department spaces, and other clinical areas.
• Conduct routine inspections and quality audits to evaluate cleanliness, sanitation, safety, and service levels.
• Manage departmental budgets, monitor expenditures, and track operational metrics.
• Coordinate housekeeping activities with hospital departments and serve as a liaison between administration and operational teams.
• Manage EVS supplies, chemicals, equipment, and inventory.
• Provide ongoing associate education on infection prevention, chemical safety, bloodborne pathogens, PPE, equipment operation, and hospital cleaning standards.
• Establish and implement departmental policies, procedures, and performance standards.
• Ensure compliance with Joint Commission, CMS, OSHA, infection prevention, and other regulatory requirements.
• Participate in leadership meetings, accreditation surveys, regulatory inspections, and hospital quality initiatives.
• Maintain adequate 24/7 departmental coverage, including weekends, holidays, and emergency situations.
• Foster a culture of accountability, engagement, innovation, and service excellence.
• Support facility goals through continuous improvement and Total Quality Management initiatives.
• Perform other duties as assigned.

Preferred Qualifications:

• Environmental Services, housekeeping, facilities management, or related healthcare support leadership experience.
• Two or more years of supervisory or management experience.
• Experience leading EVS operations within a hospital, healthcare, or clinical environment preferred.
• Knowledge of infection prevention practices, terminal cleaning, isolation protocols, and healthcare sanitation standards.
• Experience managing labor, staffing plans, productivity standards, departmental budgets, and supply inventories.
• Strong customer service focus with the ability to build relationships across multiple departments.
• Excellent written and verbal communication skills.
• Strong organizational, administrative, and problem-solving abilities.
• Ability to lead through a participative management style while maintaining accountability and performance standards.
• Ability to prioritize and perform effectively in a fast-paced, high-pressure healthcare environment.
• Understanding of budgeting processes and profit-and-loss concepts.
• CRCST or other applicable healthcare certification preferred.
• Proficient with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

Associates at Touchpoint are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), and more.