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Customer Service Manager — Lead High-Volume Teams

Chewy, Inc.

Chewy is seeking a Manager, Customer Service to lead a high-volume, multi-channel contact center in Hollywood, FL. This role emphasizes building engaging teams, coaching leaders, and driving operational efficiency with a customer-first mindset. You will use data to identify opportunities, collaborate on SOPs, and ensure ongoing performance reviews to keep the workforce highly engaged. Travel may be required as part of leadership responsibilities. #J-18808-Ljbffr Chewy, Inc.

Vacancy posted 5 days ago
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