Optometric Technician

Eye Care Associates of Michiana - Carlisle, 8984 US 20 East, New Carlisle, Indiana, United States of America Job Description Posted Tuesday, July 28, 2026 at 6:00 AM Optometric Technician I - Eye Care Associates of Michiana in South Bend, IN ARE YOU READY TO BE A PART OF A GROWING TEAM AND SHARE THE PASSION FOR WHAT YOU DO? Eye Care Associates of Michiana - South Bend has an immediate opening for an Optometric Technician who is highly motivated and detail oriented. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them and execute a flawless patient experience. The ideal candidate will have experience or an interest in the healthcare field with outstanding people skills. We are willing to train! RESPONSIBILITIES Pre-screen patients before they see the optometrist, including the administration of diagnostic tests Gather patient’s medical history Communicating with doctors, staff, and patients Answer phone calls, greet patients and schedule appointments Educate patients on their insurance coverage and vision benefits Train patients on proper contact lens use and care Obtain insurance authorizations and verification of benefits Accurately post charges for exam fees, co-pays, and products sold Assist other members of the team as needed to reach individual and team goals Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor. List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor. Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays Other duties as assigned QUALIFICATIONS High school diploma or equivalent Excellent verbal and written communication skills Strong multi-tasking and time management skills Strong organizational skills and attention to detail Strong problem-solving skills Ability to do basic math Team player with good interpersonal and listening skills Passion for self-improvement and continuing education Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs Previous experience as an Optometric Technician is preferred, but not required Previous experience with electronic medical records preferred, but not required 1+ years’ experience in optical/optometry industry preferred, but not required We offer a competitive salary and benefits, 401K and a generous PTO plan. EOE Eye Care Associates of Michiana - Carlisle, 8984 US 20 East, New Carlisle, Indiana, United States of America #J-18808-Ljbffr