Regional Operations Coordinator

Job Summary

The Regional Operations Coordinator supports day-to-day operations across multiple client locations and serves as a key resource for Regional Managers, Regional Coordinators, and site teams. This role coordinates operational reporting, quality and compliance activities, procurement, staffing, equipment, and administrative processes while helping identify issues, improve processes, and maintain consistency across regions.

Primary Job Functions

• Coordinate regional operational and administrative activities, including reports, trackers, action items, site needs, and cross-functional follow-up.
• Monitor quality-control inspections and operational performance; identify trends and deficiencies, maintain accurate EVPRO/Smartsheet reporting, and coordinate corrective actions.
• Support safety and compliance requirements, including employee training records, incidents, corrective actions, impacts, and applicable company, client, union, and regulatory requirements.
• Coordinate procurement and Purchase Order activities through JAMIS, including PO creation, receiving, tracking, billing discrepancies, budget support, and RTX account requirements.
• Coordinate equipment maintenance, repairs, replacements, supply needs, and vendor services to support site operations.
• Support regional staffing and onboarding activities by coordinating requisitions, tracking vacancies, and partnering with Regional Managers, Human Resources, Talent Acquisition, and Site Management.
• Track client compliments, complaints, and service concerns and support Regional Managers with corrective actions, client meetings, inspections, and operational reviews.
• Administer the 32BJ portal for assigned Connecticut union locations and maintain required employee, site, and compliance information.
• Serve as a primary resource for Regional Coordinators by providing process guidance, troubleshooting support, training, and coordination with corporate departments.
• Identify recurring operational challenges and help develop standardized processes, tools, and resources that improve consistency and efficiency across regions.
• Support new site start-ups, transitions, expansions, and other regional initiatives as required.
• Other duties as required.

Education, Experience and Certification

Education Level

Required - High School Diploma
High school diploma or GED with relevant operations, facilities, administrative, or related experience.

Preferred - Associate's Degree
Relevant degree.

Years of Experience

Required - 2+ years
Experience in operations, administration, facilities management, procurement, or related service environment.

Preferred - 3+ years
Experience supporting multiple locations, regions, or operational teams.

License/Certification

Preferred - Certification
Microsoft Certifications.

Working Conditions

• Position works in office and client-site environments.
• May require travel between assigned locations and participation in site visits or operational walkthroughs.

Knowledge, Skills, and Abilities

• Strong organizational, communication, problem-solving, and follow-through skills.
• Ability to manage multiple locations, priorities, and deadlines independently.
• Strong attention to detail with the ability to analyze operational information and identify trends.
• Proficiency with Microsoft Office; experience with Smartsheet, JAMIS, EVPRO, and procurement systems preferred.
• Ability to effectively coordinate with managers, employees, clients, vendors, and corporate departments.
• Ability to handle confidential employee, financial, client, and operational information appropriately.
• Knowledge of procurement, Purchase Order, compliance, and reporting processes preferred.

Financial Responsibilities

• No

People Management

• No

Travel Requirements

• Ability to travel between assigned locations as required.

Disclaimer

CBRE Government Services is thrilled at the opportunity for you to apply to one of our roles. This position may also be eligible for a wide range of competitive benefits that can include but not limited to medical, well-being, financial planning and short-term incentives benefits.

This description is not intended to be an "all inclusive" list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. The requirements stated represent the minimum levels of knowledge, skills and/or abilities to qualify and satisfactorily perform this job.

THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE'S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT & DEFENSE SERVICES.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.